Global Technical Product Advisor

at  BRP

Ghent, Vlaanderen, Belgium -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Nov, 2024Not Specified18 Aug, 20245 year(s) or aboveProduct Knowledge,Customer Satisfaction,Google Suite,Microsoft Office,Powersports,Communication Skills,Wiring Diagrams,Engineering Drawings,Troubleshooting,Materials,Uniqueness,EnglishNoNo
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Description:

We are looking for a Global Technical Product advisor to join our team. The role is based in any EMEA office. This is a full-time permanent role.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!
For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

Responsibilities:

Passionate about after-sales and support, with a relentless commitment to solving problems and enhancing service experiences.
Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.
Skilled in connecting product knowledge with dealer support and customer satisfaction.
Proficient in troubleshooting and diagnostics, with a strong grasp of electrical and mechanical theory.
Ability to interpret and utilize electrical wiring diagrams, schematics, service manuals, electronic parts catalogues, engineering drawings, and bills of materials.
Experience using CRM or ERP systems and Google Suite or Microsoft Office.
Minimum of 5 years of relevant technical experience in Powersports.
Technical degree or equivalent experience in Powersports, automotive, marine, or small engine mechanics.
Excellent written and verbal communication skills, capable of effectively conveying technical information and ideas.
Fluency in English required; proficiency or other languages is advantageous.


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Powersports automotive marine or small engine mechanics

Proficient

1

Ghent, Belgium