GM Quality Improvement and Reporting

at  The Salvation Army

Number of Positions Available:
1
Start your career with The Salvation Army today!
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
As the largest social services provider in Australia, our aim is to ensure that every person experiences safe, person-centred, effective, and seamless services care, every time. We are committed to continuous improvement and learning from our experiences to enhance the quality of our programs and services.
We are seeking a highly skilled and motivated General Manager for our Quality Improvement and Reporting team. In this pivotal role, you will be responsible for developing and maintaining robust systems and processes to manage complaints and incidents effectively. Your leadership will drive our commitment to learning from these experiences to improve our services, ensuring that every client receives the highest standard of care.
This is a permanent, full time role based in Blackburn, Melbourne with hybrid working arrangements.

About you:

• Qualifications in Social Work, Allied Health, Nursing or similar
• 5+ years’ experience in a senior leadership quality role
• Experience in leading the delivery of social/human services eg. homelessness, domestic violence, community services, healthcare, aged care or disability
• Systems implementation / data analysis / reporting

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible / Hybrid working conditions including WFH
• Health, fitness, financial, and lifestyle discounts and benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Employee Assistance Program - Independent confidential counselling service
• An inclusive culture of dedicated, passionate, and professional team members
• Positively supporting and impacting the lives of others through your career contribution

If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
For further information including a PD or a confidential discussion please contact Natasha Stojanov on 0456 603 828 or via email
natasha.stojanov@salvationarmy.org.au
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

Please refer the Job description for details