GMR Guest Services - Guest Service Representative

at  Grouse Mountain Resort

North Vancouver, BC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Nov, 2024USD 18 Hourly18 Aug, 2024N/ACustomer Service,Customer Service Skills,Mandarin,Spanish,CreditNoNo
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Description:

Proud to be 100% Canadian-owned, Northland Properties’ are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: Guest Services Representative
Location: North Vancouver
Department: Guest Services
Reports to: Manager, Guest Services
Role Status: Full and Part time – Seasonal

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.

JOB SUMMARY

We are looking for team members with excellent people skills, are highly organized and have a passion for the outdoors and recreation. The best Guest Service representatives have strong communication skills, patience and a drive to make a difference for our visitors. Job tasks are varied by the day and season and include booking programs, passes, tickets and other activities. This customer service department is fast paced, demanding but fun.

REQUIRED QUALIFICATIONS AND ABILITIES

  • A minimum of one (1) year in customer service preferred
  • Experience handling cash transactions via cash, credit and debit an asset
  • Previous call center experience an asset
  • Secondary Language Skills an asset (Spanish and Mandarin preferred)
  • Must be personable, friendly and outgoing with excellent customer service skills
  • High energy and a strong work ethic

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

North Vancouver, BC, Canada