Gold Buyer/Customer Service Representative

at  Canada Gold

ABOUT THE POSITION:

We are hiring for a full-time customer service position. You will sit down with our customers to accurately determine the authenticity and value of their items. We are looking for someone who will provide great customer service - all training on gold testing and evaluation will be provided upon hire. This is a full-time position working 5 days a week at our Vancouver location.
Other responsibilities include keeping the store clean and organized as well as some administrative tasks
We are looking to hire someone who is motivated, hardworking, and eager to learn. There will be a great opportunity for advancement in the company as the online sales division continues to grow.
We offer salary, bonuses and advancement opportunities.

WHILE NOT REQUIRED, EXPERIENCE WITH JEWELLERY OR JEWELLERY SALES IS AN ASSET.

Your duties as a Precious Metals Analyst:
- Provide exceptional customer service to our clients in person, over the phone and by email.
- Accurately assess customers’ precious metals in a timely manner.
- Maintain a clean and organized work environment.
- Work on other tasks and projects as assigned.

REQUIREMENTS:

2+ years of customer service experience.
Job Type: Full-time
COVID-19 considerations:
Frequent cleaning and sterilization procedures are in place.
Job Type: Full-time
Pay: $22.00 per hour

Additional pay:

• Bonus pay

Schedule:

• 8 hour shift

Experience:

• customer service: 2 years (required)

Work Location: In perso

Please refer the Job description for details