Governance and Reporting Manager

at  Virgin Money

Business Unit: COO, Economic Crime Strategy and Crime
Salary range: £52,000-£70,000 per annum per annum DOE + red-hot benefits
Location: UK Hybrid with occasional travel to hub
Live to challenge the status quo. Live a life more Virgin.
It’s an exciting time for us as we grow our Economic Crime team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control.
This is a key role to assist in leading the coordination of Economic Crime (EC) governance and reporting Hub in the first line of defence helping the bank to effectively manage financial crime risk and protect its customers. Being part of a small dynamic team, you’ll assist in the design, evolve and generate high quality reporting (Operational, executive and external regulatory) to ensure KPIs and KRIs are identified, managed and working with RAS metrics at enterprise-wide level. You’ll challenge and influence the leadership team in Economic Crime including Operations Service Delivery Management, Risk Operations and Fraud and Financial Crime Analytics to ensure reporting adds value and accurately presents risks.

What you’ll be doing

• Help to lead governance with people management oversight of quality control, change/project and governance analyst and specialists.
• Work with the Head of Governance and Reporting and other colleagues to help ensure Virgin Money operates compliantly and meets its legal and regulatory obligations.
• Drive clear Return to green planning and reporting.
• Oversight the team’s preparation of dashboards and MI on EC risk management and performance for board and senior management level reporting.
• You’ll lead a small team - inspiring and coaching to create high performance.
• Manage content sources, data flows and reporting deadlines for all required reporting, ensuring inputs are submitted on a timely basis.
• Review and challenge commentary provided by Senior Managers in Operations Service Delivery Management, Risk Operations and Financial Crime Analytics to ensure the quality of papers.
• Maintain appropriate governance and procedural documentation.
• Ensure an efficient flow of information across the organisation.
• Facilitate the development of new reporting based on evolving stakeholder requirements.
• Manage internal information requests from stakeholders including the business and the second line of defence.
• Escalate control failures highlighted by MI using embedded procedures including breaches/gaps.
• Coordinate and draft inputs for standing EC and business risk committees and forums.
• Coordinate first line of defence EC forums, ensuring accurate minutes and actions are produced and distributed on a timely basis.
• Manage and report progress of actions flowing from governance forums.

We need you to have

• Experience of successfully leading a team within Financial Crime.
• Significant Financial Crime Governance experience.
• Effective governance practice gained within a regulated sector, preferably in Retail Banking.
• A track record of managing financial crime change.
• Demonstrable experience of successfully managing and coordinating committees or forums in a corporate governance environment.
• Knowledge and understanding of Economic Crime risk and industry trends.
• Excellent reporting skills with strong attention to detail and superb drafting skills.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there’s no waiting around, you’ll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We’re all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we’re putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people’s lives. We’re customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we’re able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we’ll need you to confirm you have the right to work in the UK.
If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks

• Help to lead governance with people management oversight of quality control, change/project and governance analyst and specialists.
• Work with the Head of Governance and Reporting and other colleagues to help ensure Virgin Money operates compliantly and meets its legal and regulatory obligations.
• Drive clear Return to green planning and reporting.
• Oversight the team’s preparation of dashboards and MI on EC risk management and performance for board and senior management level reporting.
• You’ll lead a small team - inspiring and coaching to create high performance.
• Manage content sources, data flows and reporting deadlines for all required reporting, ensuring inputs are submitted on a timely basis.
• Review and challenge commentary provided by Senior Managers in Operations Service Delivery Management, Risk Operations and Financial Crime Analytics to ensure the quality of papers.
• Maintain appropriate governance and procedural documentation.
• Ensure an efficient flow of information across the organisation.
• Facilitate the development of new reporting based on evolving stakeholder requirements.
• Manage internal information requests from stakeholders including the business and the second line of defence.
• Escalate control failures highlighted by MI using embedded procedures including breaches/gaps.
• Coordinate and draft inputs for standing EC and business risk committees and forums.
• Coordinate first line of defence EC forums, ensuring accurate minutes and actions are produced and distributed on a timely basis.
• Manage and report progress of actions flowing from governance forums