Governance & Risk Manager

at  Vodafone

WHO WE ARE

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

WHO YOU ARE

• Experience with working in a secure operating environment
• Extensive experience of governance through direct programme/project delivery experience and risk management
• Excellent communication skills at all levels demonstrated by the ability to build excellent working relationships and influence internal and external stakeholders.
• Experience and excellent track record for managing change and driving delivery of improvement initiatives.
  Security Clearance: This position requires the person to hold or to be eligible to undergo UK Security Clearance (SC) clearance
  Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

• The Governance & Risk Manager will be the custodian and champion across Vodafone UK, responsible for the successful operation of the VUK Secure Operating Model [SOM] Governance structure. This will entail ensuring the adherence to and maintenance of all governance procedures and processes for SOM such that VUK has a demonstrable capability for Secure Operating which can be evidenced to those who may ask to see it [e.g. HMG auditors; Customers].
• The Governance Manager will be responsible for the creation and management of secure operating procedures. The governance processes established will require the Governance manager to interface with GMT on a regular basis to keep them appraised about informed decisions that have taken place at the various SOM forums. The role will also require the Governance Manager to assess and then present to GMT/board level to seek approval/guidance on business situations which can have a high level of risk associated with our business thus impacting our customers. Also working with programmes and projects (IT, Networks, Transformational, Operations) ensuring that the programmes are delivering to the requested SOM Mandate.
• The Governance Manager will also support the development of secure operating strategy for VUK in line with organisational goals through continuous improvement. Regularly reviewing current practice and transforming to ensure the right operating model is in place to support Vodafone customer’s and stakeholder’s changing needs as efficiently and as effective as possible thus having a positive impact on customer Net Promoter scores.