Government & Public Services Transformation Consultant

at  Deloitte

Deloitte is the biggest professional services Firm in the world and making an impact is more than just what we do: it’s why we’re here. We’re driven to create positive progress for our clients, community, people, and the planet. This sense of purpose inspires us to work to the highest standards, to tackle the challenges that matter.
Joining us means becoming part of a Consulting team that’s at the top of its game and growing. Working with the best people and technology in the market, you’ll tackle meaningful projects that transform the future for high-profile local and international clients. And you’ll do it as part of a people-first culture that’s supportive, collaborative and, above all, welcoming.
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Our Deloitte Government & Public Services (G&PS) team provides the full breadth of consulting and advisory services to support public sector bodies reimagine, innovate and transform their organisations through modernisation. Our specialist consulting team works side-by-side with Government Departments and agencies to drive strategic transformation to make an impact that matters for citizens and Government workers.
Our team is now expanding to support the needs of our clients with some of the most complex issues facing society and we are looking for experienced Consultants to join our growing team. You will learn from a group of experienced leaders and industry experts from a diverse range of backgrounds. You’ll also benefit from being part of the wider Deloitte Government & Public Services community in Europe and globally, with opportunities to learn best practice techniques from collaboration with colleagues locally and internationally.

About the role:

• Project Delivery: Develop work plans for engagements, across one or multiple work streams, and produce superior quality deliverables against tight deadlines. Provide comprehensive project and change management capabilities and manage a complex variety of stakeholders
• Problem Solving: Use your personal insight and experience to help solve complex client issues
• Analysis & Insight: Perform analysis to determine client needs/recommendations utilising a combination of experience, industry knowledge, tools, and technology. Demonstrate the ability to conduct data analysis and apply strategic thinking to support opportunities for improvement
• Presentation & communication: Define a clear point of view to provide direction and lead on presenting insights and defining a logical flow to tell a story when presenting deliverables
• Leadership & development: Be accountable for the delivery of high-quality client ready deliverables, and own the day-to-day client relationship, where appropriate
• Team management: Coach and support junior team members to deliver client facing workstreams or small engagements, providing them with day-to-day direction and support
• Relationship management: Engage senior clients confidently and professionally, manage daily client interactions and expectations, and proactively input on risks, acting as a trusted member of the team
• Business development: Build a clear understanding of client needs, use your awareness of best practice solutions, and proactively support the development of proposals

About you:

• Previous consulting experience, gained in a consulting, or in-house environment, delivering change or transformation projects, leveraging solutions in one or more of the following areas:
• Strategy design and alignment for Government Departments
• Service design
• Operating model design & delivery (As Is - To Be Design)
• Organisational transformation
• Project, programme and change management
• Data analytics, insight and reporting
• Operational excellence using Lean six sigma, RPA and/or AI
• Digital transformations including strategy, planning and/or implementation
• Ability to undertake issue-led problem solving, comfort with ambiguity, adaptable and a quick learner able to think creatively to solve client issues
• Ability to distil complex ideas into simple concepts and clearly and concisely deliver key messages
• Understanding of government/public sector policy, structure and culture
• Experience and knowledge of working with government and public sector partners, preferably any of the following: government, justice, health, social care, transport, infrastructure, education
• Relevant 3rd level qualification(s)
• Professional qualifications in Programme or Project Management are preferred but not essential

If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.
What we offer
Your reward at Deloitte is competitive, supports our purpose and enables our people to never stop growing. Your reward at Deloitte is not just your salary, we believe in investing in our people’s personal and professional development and empowering their work-life balance. Our ambition is to achieve gender equality and enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health and well-being, pension, savings, training, coaching and
enhanced leave options among others.
Keep on being you. Bring your full, absolute self to work, every day. Explore, question and collaborate. Stretch your thinking, while building a career that inspires and energises you. And, whatever motivates you, keep growing both professionally and personally – because when you make an impact that matters, we do too.

• Project Delivery: Develop work plans for engagements, across one or multiple work streams, and produce superior quality deliverables against tight deadlines. Provide comprehensive project and change management capabilities and manage a complex variety of stakeholders
• Problem Solving: Use your personal insight and experience to help solve complex client issues
• Analysis & Insight: Perform analysis to determine client needs/recommendations utilising a combination of experience, industry knowledge, tools, and technology. Demonstrate the ability to conduct data analysis and apply strategic thinking to support opportunities for improvement
• Presentation & communication: Define a clear point of view to provide direction and lead on presenting insights and defining a logical flow to tell a story when presenting deliverables
• Leadership & development: Be accountable for the delivery of high-quality client ready deliverables, and own the day-to-day client relationship, where appropriate
• Team management: Coach and support junior team members to deliver client facing workstreams or small engagements, providing them with day-to-day direction and support
• Relationship management: Engage senior clients confidently and professionally, manage daily client interactions and expectations, and proactively input on risks, acting as a trusted member of the team
• Business development: Build a clear understanding of client needs, use your awareness of best practice solutions, and proactively support the development of proposal