Business Analyst - SAFE Team
Carnaxide, Lisbon - Hybrid Home & Office
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Infinera Are a vertically integrated Optical Telecommunications Vendor. We Design & Manufacture Optical Networking Equipment you will find connecting data centers, mobile networks or powering subsea cables. We also provide a whole range of professional services from deployment to maintenance, upgrades and software for customers to manage their networks.
We welcome applications from candidates at the start of their career. If you have recently graduated, completed an internship or have some industry experience we would like to speak to you.
SAFE - Service Assurance, Fulfilment, Enablement
The role of a SAFE Analyst is to provide administrative support to the SAFE Management team, ensuring the successful delivery of projects, automation initiatives, and process implementation. The SAFE team are primarily responsible for providing a supportive and functional environment to the Services Delivery Team, whilst leading initiatives to improve processes, increase efficiency, and introduce automation.
Essential Functions and Key Responsibilities

The SAFE Analyst is responsible for the following;

• Coordination of pre-sales RFP’s (obtaining quotes from partners and comparative analysis)
• Overall administrative support to SAFE Management.
• Maintenance of customer address record.
• Maintenance of partner records (supporting partner contracts management, SoW, etc.)
• Creation and maintenance of existing Power Bi reports.
• Creation of SAFE process documentation.
• Reporting weekly updates to SAFE Management.
• General business operational support.

Position Requirements

• English (Written, oral).
• General business acumen to support SAFE and the Service Delivery Team.
• Microsoft Office proficient.
• Budgeting, financial, and negotiation knowledge.
• Strong communications skills.
• Strong attention to detail.
• Strategic planning, task management, and methodical thinking.
• Telecommunications knowledge/experience
• Being a team player is paramount.

Desirable Skills

• SharePoint 365 experience
• Power Bi knowledge/experience
• SCRUM Master Certification

LI-GA1

LI-Hybrid

“This position requires direct or indirect access to certain confidential information, hardware, software, technology, or technical information (referred to here as “Export-Controlled Information”) controlled under the U.S. International Traffic in Arms Regulations (ITAR) and/or the U.S. Export Administration Regulations (EAR). All personnel in this position must be eligible to or be able to obtain authorization from the appropriate agency to access applicable Export-Controlled Information. The U.S. Department of Commerce currently requires a foreign person with a most recent citizenship or permanent residency of Sudan, Ukraine, or a country currently designated in Country Group
D:1, E:1 or E:2
(Supplement No. 1 to Part 740, Title 15) to have an export control license to access our Export-Controlled Information, unless they meet certain exemptions provided under U.S. export control laws and regulations. The list of applicable countries in Country Group
D:1, E:1 or E:2 may be updated by the U.S. government from time to time. The current processing time for an export control license is approximately 4 to 6 months.
Your employment or engagement with Infinera shall be contingent on verifying your eligibility or requirement for obtaining a necessary license and/or authorization from the appropriate agency. You will be required to provide certain information for export control compliance assessment purposes, and your information will be reviewed by Infinera’s hiring and export control teams to ensure compliance with the U.S. export control laws and regulations. Infinera will collect necessary documents (such as proof of citizenship etc.) to assess license/authorization requirements if you are offered and accept the position.”
Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

• Coordination of pre-sales RFP’s (obtaining quotes from partners and comparative analysis)
• Overall administrative support to SAFE Management.
• Maintenance of customer address record.
• Maintenance of partner records (supporting partner contracts management, SoW, etc.)
• Creation and maintenance of existing Power Bi reports.
• Creation of SAFE process documentation.
• Reporting weekly updates to SAFE Management.
• General business operational support