Graduate Client Solutions

at  Fenergo

Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 850 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai).

EDUCATION

Degree or Diploma in Computing, Business, Finance or similar related qualification (or currently studying for Intern positions).

WHAT DOES THIS ROLE ENTAIL?

Are you a Computer Science, Finance or Business graduate who is looking to start their career in a leading Fintech company? Are you naturally curious and a lifelong learner? Do you live and breathe technology, have strong analytical skills and enjoy problem solving?
Career development is incredibly important to us at Fenergo as our success is based on the growth of our people. This is why we actively seek the best and the brightest to join us. Further your career with an opportunity that connects you to a strong network, enables you to do your best work and actively supports your career in an exciting, award-winning software company!
Join our mission to empower organisations to stop financial crime and create a safer world!

KEY RESPONSIBILITIES

• Develop expertise in the Fenergo SaaS Product across configuration, business application and SaaS technology
• Configure and refine SaaS product in line with desired client outcomes during the pre-sales stage of a client engagement
• Deliver demos to clients and prospects at varying levels of complexity
• Prepare Proof of Concept, Proof of Value and Handover Documentation to a high standard
• Collaborate with Sales Representatives and Client Solutions Consultants to deliver first-class experiences of Fenergo to clients and prospects
• Support the Lead Consultant to prepare relentlessly for product demonstrations
• Actively seek opportunities to develop skills and product knowledge with a clear objective to drive excellence and continuous improvement

As part of this role we will support you in developing the following skills:

• Client-facing and presentation skills
• Skills in delivering impactful demos
• Storytelling and client engagement
• Sales methodology
• Knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, MIFID, Dodd Frank, EMIR and related topics
• Knowledge of capital markets, Commercial & Retail, Asset Servicing and Asset Management, Commodities Trading.
• An understanding of compliance processes and workflows within the financial services
• Good knowledge of IT systems, architectures and terminology
• Product Training and Fenergo Certificatio