Group Benefits Administrator

at  Maven Executive Solutions

ABOUT OUR CLIENT:

Our client is a leading provider of innovative group insurance plans and retirement programs, delivering tailored solutions to meet the unique needs of individuals and businesses. Known for their proactive and professional consulting approach, our client simplifies the complexities of benefits and pensions, ensuring cost-effective and risk-averse strategies from small to large Canadian brands. Their commitment to exceptional value, relationship management, and problem-solving sets them apart, helping clients confidently achieve their health and wealth goals.

WHAT WE NEED FROM YOU:

• 5 + years working within Insurance/ Group Benefits Management, handling multiple clients
• Advanced Proficiency in Office 365 (Excel, Outlook, SharePoint – paper-free environment)
• Experience with CRMs
• Proven excellence with customers
• Consistent attention to Detail
• Positive, collaborative and supportive colleague
• LLQP is considered an asset
• Sales experience is considered an asset but not required
• Experience or willingness to learn how to own the company’s social media posts/engagement (3 posts a week) using Canva for LinkedIn, Facebook and Instagram
  If you’re organized, proactive, and eager to contribute to a dynamic team environment while managing client relationships and staying ahead of market trends, this position offers a unique opportunity to make an impact.
  At Maven Executive Solutions, we ensure a fair and inclusive recruitment process for all candidates. If you require accommodations or assistance with your application, please reach out to us at diane@mavenexecutivesolutsion.com, and we will be happy to provide support.
  We uphold a strict non-discrimination policy throughout our recruitment process, ensuring that candidates are evaluated based on their qualifications, experience, and alignment with our client’s needs—regardless of race, colour, religion, gender, sexual orientation, age, disability, or any other protected characteristic. Our mission is to connect exceptional talent with opportunities, free from bias or barriers.
  Job Type: Full-time

Additional pay:

• Bonus pay

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday

Experience:

• benefits administration: 3 years (required)

Work Location: Hybrid remote in Pickering, ON L1W 3E6
Application deadline: 2025-01-2

This role is ideal for a professional with strong expertise in group benefits and a passion for delivering exceptional customer service. As a key point of contact for multiple client accounts, you will play a critical role in maintaining trust, providing insightful benefit analyses, and offering tailored recommendations to meet evolving client needs.

• Client Account Management: Maintain and manage multiple client accounts, ensuring all records are organized, accurate, and up to date to provide seamless service delivery.
• Annual Benefit Analysis and Projections: Prepare and present detailed yearly benefit reviews and projections to clients, identifying opportunities to align benefits with their evolving needs and organizational goals.
• Market Research and Trend Monitoring: Stay informed on market trends and regulatory changes in group benefits, proactively sharing insights and adjustments that may benefit clients.
• Problem Solving and Process Improvement: Provide thoughtful recommendations to address client concerns, resolve issues efficiently, and suggest improvements to internal processes to enhance service delivery.
• Client Relationship Building: Foster trust and maintain strong client relationships through responsive communication and a commitment to exceptional customer service.
• Social Media Management: Manage and oversee the company’s social media presence, ensuring alignment with the company’s brand and values while engaging current and potential clients.
• Team Collaboration: Collaborate with colleagues across departments to support client success and contribute to broader team objectives.
• Education and Client Guidance: Educate clients about their benefit options and assist in navigating plan changes or updates to ensure informed decision-making.
• Administrative Support: Handle additional administrative duties as required, ensuring smooth daily operations and an efficient workflow.