Group Benefits Service Professional

at  Duliban Insurance

ARE YOU LOOKING TO ESTABLISH A PROFESSIONAL CAREER IN A GROWING INDUSTRY? ARE YOU SEEKING ADVANCEMENT AND LONGEVITY IN A DYNAMIC, REWARDING ENVIRONMENT?

We have an incredible opportunity for you!
At Duliban Insurance, we are not your average broker – when you join the Duliban Dream Team, you become part of the family! Our tenets of honesty, integrity and hard work inform everything we do – from our innovative technological approach to our commitment to the communities we serve, we drive for excellence while maintaining our homegrown roots.

THE OPPORTUNITY

Duliban Insurance Brokers is looking for a Benefits Specialist to join our growing team. Working closely with Principal Brokers and Leadership, this person will work to service and support existing clients in the benefits space while maintaining a superior client experience.

• Engage with clients within a proactive service model, ensuring best in class service
• Service and support the retention and renewal process
• Support onboarding of new clients, ensuring a smooth transition
• Manage plan member eligibility (if required) in a Benefits Administration platform
• Educate clients and administer plans by way of carrier guidelines and policy plan design
• Manage claim and coverage inquiries when applicable
• Manage plan amendments, coordinating with the Group Benefits Manager and carriers
• Support clients with carrier systems access and usability; provide support when needed
• Maintain accurate client documents
• Administer, service and promote the benefit plan of Duliban Insurance Brokers Ltd in collaboration with the Manager of Human Resources