Group Function - Facility Operations Manager (QC)

at  NetEase United States

NetEase (NASDAQ: NTES) is a leading Internet company in China that includes independent R&D, operations and technology. NetEase has produced some of China’s most renowned and longest-running online PC-client games, including Fantasy Westward Journey Online and New Westward Journey Online II, as well as other highly successful games, such as Tianxia III, New Ghost, and Justice. NetEase has also achieved marked success in the global mobile games market, both with self-developed titles such as the mobile version of Fantasy Westward Journey, Invincible, Onmyoji, Knives Out, All About Jianghu, Identify V, Life After and Fantasy Westward Journey 3D, as well as with licensed games.
Our Online Game Division was established in 2001 and continues to grow with our community of game lovers. In more recent years, NetEase has increased efforts to expand into international markets including Japan and North America. Our next mission is to bring this passion for games to players around the world and to grow the community globally. Come join us in this exciting opportunity!
NetEase Games (Montréal) is currently looking for a Facility Operations Manager on its behalf to oversee the day-to-day operations of all facility-related activities within the organization. This role ensures that the physical infrastructure, equipment, and services are well-maintained, safe, and operating efficiently. The Facility Operations Manager will manage the in-office experience of current local teams, coordinate with vendors, and implement strategies to improve facility operations and reduce costs.

QUALIFICATIONS:

• Education: Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field. Relevant certifications (e.g., Certified Facility Manager, LEED Accredited Professional) are a plus.
• Experience: Minimum of 5 years of experience in facilities management, with at least 2 years in a leadership or supervisory role.
• Technical Skills: Strong understanding of building systems, maintenance practices, and safety regulations. Proficiency with facilities management software and tools.
• Project Management: Proven experience in managing large-scale facility projects, including renovations, relocations, and new installations.
• Budgeting: Experience in developing and managing budgets, with a focus on cost control and financial efficiency.

SKILLS AND COMPETENCIES:

• Leadership: Ability to lead and motivate a diverse team, fostering a positive work environment and encouraging professional growth.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to quickly address facility-related issues and implement effective solutions.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with employees at all levels of the organization.
• Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Attention to Detail: High attention to detail, ensuring that all facilities are maintained to the highest standards.
• Customer Service: Strong focus on customer service, ensuring that facility operations meet the needs of the organization and its employees.

PHYSICAL REQUIREMENTS:

• Ability to lift and carry items up to 50 pounds.
• Frequent walking, standing, and exposure to various physical conditions in the facility environment.
  [French v]
  NetEase (NASDAQ : NTES) est une entreprise Internet de premier plan en Chine, spécialisée dans la recherche et développement indépendante, les opérations et la technologie. NetEase a produit certains des jeux en ligne les plus renommés et les plus anciens en Chine, notamment Fantasy Westward Journey Online et New Westward Journey Online II, ainsi que d’autres jeux très réussis comme Tianxia III, New Ghost et Justice. NetEase a également connu un succès marqué sur le marché mondial des jeux mobiles, avec des titres développés en interne tels que la version mobile de Fantasy Westward Journey, Invincible, Onmyoji, Knives Out, All About Jianghu, Identify V, Life After et Fantasy Westward Journey 3D, ainsi que des jeux sous licence.
  Notre division des jeux en ligne a été créée en 2001 et continue de croître avec notre communauté de passionnés de jeux. Ces dernières années, NetEase a intensifié ses efforts pour se développer sur les marchés internationaux, notamment au Japon et en Amérique du Nord. Notre prochaine mission est de partager cette passion pour les jeux avec les joueurs du monde entier et d’élargir la communauté à l’échelle mondiale. Rejoignez-nous dans cette opportunité passionnante !
  NetEase Games (Montréal) est actuellement à la recherche d’un Gestionnaire des opérations des installations pour superviser les activités quotidiennes liées aux installations au sein de l’organisation. Ce rôle veille à ce que l’infrastructure physique, les équipements et les services soient bien entretenus, sûrs et fonctionnent efficacement. Le Gestionnaire des opérations des installations gérera l’expérience au bureau des équipes locales actuelles, coordonnera les relations avec les fournisseurs et mettra en œuvre des stratégies pour améliorer les opérations des installations et réduire les coûts.

QUALIFICATIONS :

• Éducation : Diplôme de licence en gestion des installations, en ingénierie, en administration des affaires ou dans un domaine connexe. Les certifications pertinentes (par exemple, Certified Facility Manager, LEED Accredited Professional) sont un atout.
• Expérience : Minimum de 5 ans d’expérience dans la gestion des installations, dont au moins 2 ans dans un rôle de leadership ou de supervision.
• Compétences techniques : Forte compréhension des systèmes de bâtiments, des pratiques de maintenance et des réglementations en matière de sécurité. Maîtrise des logiciels et outils de gestion des installations.
• Gestion de projet : Expérience avérée dans la gestion de projets d’envergure liés aux installations, y compris les rénovations, les relocalisations et les nouvelles installations.
• Gestion budgétaire : Expérience dans l’élaboration et la gestion de budgets, avec un accent sur le contrôle des coûts et l’efficacité financière.

• Facility Maintenance: Oversee the maintenance, repair, and operation of building systems including HVAC, plumbing, electrical, and fire/life safety systems.
• Team Management: Manage teams including maintenance staff, custodians, and contractors, ensuring all tasks are completed efficiently and safely.
• Vendor Management: Manage relationships with external vendors and service providers, including contract negotiations, performance evaluation, and ensuring service levels are met.
• Budget Management: Develop and manage the facilities budget, including tracking expenses, optimizing costs, and forecasting future needs.
• Health and Safety Compliance: Ensure compliance with all health and safety regulations, conducting regular inspections, and implementing safety protocols to protect employees and visitors.
• Space Planning and Utilization: Collaborate with department heads to plan and optimize the use of office and facility space to meet the organization’s needs.
• Project Management: Lead and manage facility-related projects, such as renovations, relocations, and new installations, ensuring they are completed on time, within budget, and to the required standards.
• Emergency Response: Develop and maintain emergency response plans and procedures, including disaster recovery, evacuation, and business continuity plans.
• Sustainability Initiatives: Implement and manage sustainability initiatives to reduce the organization’s environmental footprint, including energy efficiency programs, waste reduction, and recycling efforts.
• Reporting: Prepare and present regular reports on facility operations, including performance metrics, maintenance schedules, and budget status to senior management.