Group Head of Business Continuity

at  JD Sports

GROUP HEAD OF BUSINESS CONTINUITY

Reporting to : CFO
Operating Ratio : 40/60 Current / Future
Location: Bury Head Office
Key Objective : To embed and enhance the organization’s resilience by overseeing and managing business continuity, including Incidents, across the company’s global and regional entities through appropriate escalations and reporting.

KEY ACCOUNTABILITIES & MEASURES

• Be available at short notice to support & lead the business response to a Serious Incident or Crisis
• Maintain the Group BC Strategy & Policy in line with significant Threat, Risk & Organisational changes
• Engage and involve Senior Stakeholders in the Business Continuity Programme
• Ensure that BC operational processes procedures & plans are effective, up to date, rehearsed and meet Governance requirements in full
• Plan and respond successfully to foreseeable incidents that could significantly interrupt trade and operations across our business e.g Adverse Weather
• Identify, assess and categorise the Business Continuity risks/threats to business as usual and report them to the Audit Committee via the Group BC Risk Register
• Assess & improve our BC Capability through an ongoing independent Assurance Programme (ISO22301) across our Stores, Offices & Supply Chain
• Ensure that our store management teams are provided with appropriate duty management training and support tools
• Ensure the delivery of BC Training Programmes across the Group through Exercising, Desktop Awareness & Training Tools e.g. E-Learning
• Ensure that all Colleagues have access to expert advice & assistance before, during and after travel meeting the business Duty of Care requirements in full via our Travel Safe Programme
• Ensure that all BIA’s are completed annually alongside I.T Service Continuity, to determine business impact and I.T Applications/System restoration priorities/requirements and are in line with business requirements/risks
• Maintain close strategic and operational working relationships with Government Departments, the Security Services, the Police and Counter Terrorist Agencies e.g., NaCTSO
• Demonstrate leadership and benchmarking for Business Continuity in the Retail Sector
• Progress areas for personal & team development against industry standards

SKILLS/EXPERIENCE NEEDED

• In-depth and detailed knowledge of how the business operates
• In-depth understanding of all aspects of Business Continuity (Good Practise Guidelines & ISO22301)
• Strong stakeholder relationships and awareness
• Strong leadership across all areas of the business
• Strong and effective engagement, communication and influencing skills
• Ability to prioritise business-critical activities in crisis situations
• Ability to focus a team and manage through significant change and ambiguity
• Experience in planning and programme management
• Self-motivated and proactively acts without guidance to deliver progress
• Ability to act with integrity and provide leadership under pressure in complex, difficult and demanding situations
• Desirably, professional certifications in business continuity (e.g., CBCP, CBCI)

ADDITIONAL DUTIES

• Create and present detailed reports to senior leadership on crisis management, business continuity, and incidents, offering insights, recommendations, and updates on organizational changes
• Stay updated on relevant regulations and standards pertaining to crisis management, business continuity, incident response, and overall risk management to ensure compliance and adaptability