Group Head of Portfolio Analytics

at  Lowell Group

Summary
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Job Description
Group Head of Portfolio Analytics
Location: Leeds, Thorpe Park, Hybrid working.
At Lowell, we value togetherness. And that’s what enables us to drive onwards as a company, as a team, and as individuals, together. Because together, we go further.
Our mission is to make credit work better for all. Based in Yorkshire, with offices across Europe, we’re a leading credit management company. We buy lots of different kinds of debts and give our customers the tools to pay them off in practical and affordable ways. We understand that every person’s situation is different. And every year, we help thousands of people take control of their debts.
The Group Head of Portfolio Analytics will lead the group wide Portfolio Analytics function, that of which provides action orientated analysis of existing individual Debt Purchase portfolios/acquisitions to a variety of stakeholders to support the strategic needs of the business, e.g. to Operations concerning characteristic trends, account management and performance of select portfolios to date, to generate recommendations to optimise their net collections going forward.

Accountabilities and Responsibilities:

• Accountable for the group wide Portfolio Analytics function and direct leadership of the associated team located across three regions and six European countries.
• Responsible for the production of action orientated analysis of select individual Debt Purchase portfolios acquired by Lowell, to support the group’s Debt Purchase business and specific needs of key stakeholders
• Facilitate the design and fulfilment of Lowell’s Debt Purchase strategy, including a general responsibility to help preserve and nourish the wellbeing of the company by providing portfolio level analysis to directly support the origination of new business, the pricing of new acquisitions, and the revaluation, operational management and performance of existing Debt Purchase portfolios.
• Define and realise the Portfolio Analytics team’s group wide strategy, to advance the function as necessary to support the company’s broader Debt Purchase strategy and medium-term plan.
• Partner with stakeholders across the group to directly support the fulfilment of the Portfolio Analytics team’s mandate and strategy, including the design, implementation and maintenance of robust tools and reporting frameworks.
• Lead a team of c.10 specialists in data analytics, managing capacity effectively to provide output to a range of stakeholders as necessary to support their goals.
• Present reports and findings from the Portfolio Analytics team to a variety of internal fora, as well as externally to clients.

What we need from you:

• Practitioner/manager background likely to include 10+ years of experience in a data analysis field, preferably within Financial Services and relating to the assessment of commercial performance, including 4+ years of managing teams.
• Demonstrated business acumen and commercial awareness, combined with an ability to act and influence at a strategic level beyond role boundaries, in order to help guide and fulfil the company’s goals in addition to satisfying key stakeholder requirements.
• Track record of being able to define departmental strategy, and deliver associated objectives, in order to fulfil the function’s core remit and advance its capabilities to support the company in achieving its wider strategic goals.
• Excellent skill set concerning data analysis in the context of understanding the connections between portfolio characteristics, operational activities, and performance.
• Experience of using data to drive insight, engage stakeholders and facilitate robust decision making.
• Familiarity with relevant industry accounting concepts (e.g. the application of an Effective Interest Rate on owned assets to derive yield based earnings).
• Experience with one or more structured programming languages for statistical and/or numeric computing is essential.
• Experience of working in a dynamic commercial environment, facing numerous simultaneous deliverables at any one time, often characterised by short timescales and shifting priorities.

A mission that gives back:
You’ll also have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together.
So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you’re ready to help us make credit work better for all, we think you’ll fit right in.
Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.

That means…

• A competitive salary.
• A discretionary annual bonus for a job well done.
• 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.
• We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park. Our new purpose-built office to support collaborative working and those meaningful moments you’ll only get from being in the office.
• Free parking when you are in the office and when working from home, you’ll be fully equipped with everything you’ll need to be successful.
• 28 days holiday plus public holidays with the option to purchase up to an additional 5 days.
• Life assurance & Group income protection
• A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site facilities to support the varying needs of our colleagues.
• Wellbeing support and a programme of webinars and classes geared towards mindfulness.

• Accountable for the group wide Portfolio Analytics function and direct leadership of the associated team located across three regions and six European countries.
• Responsible for the production of action orientated analysis of select individual Debt Purchase portfolios acquired by Lowell, to support the group’s Debt Purchase business and specific needs of key stakeholders
• Facilitate the design and fulfilment of Lowell’s Debt Purchase strategy, including a general responsibility to help preserve and nourish the wellbeing of the company by providing portfolio level analysis to directly support the origination of new business, the pricing of new acquisitions, and the revaluation, operational management and performance of existing Debt Purchase portfolios.
• Define and realise the Portfolio Analytics team’s group wide strategy, to advance the function as necessary to support the company’s broader Debt Purchase strategy and medium-term plan.
• Partner with stakeholders across the group to directly support the fulfilment of the Portfolio Analytics team’s mandate and strategy, including the design, implementation and maintenance of robust tools and reporting frameworks.
• Lead a team of c.10 specialists in data analytics, managing capacity effectively to provide output to a range of stakeholders as necessary to support their goals.
• Present reports and findings from the Portfolio Analytics team to a variety of internal fora, as well as externally to clients