Group Operations Manager (Hotels)

at  Excel Recruitment

Excel Recruitment is excited to be recruiting a Group Operations Manager to join a unique boutique hotel group with properties across Ireland and the UK. With its head office based in the Dublin area, this role offers an exciting opportunity for a hospitality professional looking for a multi-site management position that blends operational leadership with creative input.

Benefits of the Group Operations Manager Role:

• Highly attractive starting salary
• Company car with travel expenses covered
• Performance-based bonus potential
• Direct engagement and creative input with the company owner
• Comprehensive company pension scheme
• Discounted family stays across all company properties

Key Responsibilities:

• Support the Group General Manager in daily operations across hotels, B&Bs, and guesthouses throughout Ireland and the UK, with regular travel required
• Ensure seamless operations across all properties, maintaining brand and departmental standards
• Lead Property Managers and GMs to consistently meet operational standards and deliver exceptional guest experiences
• Collaborate closely with Senior Personnel and Head Office to align property operations with business goals
• Partner with HR to achieve staffing goals, focusing on filling key roles and building high-performing teams
• Standardise Food & Beverage operations across properties in Ireland and the UK
• Oversee Health & Safety protocols to ensure the safety of guests and staff

Requirements:

• Strong background in hotel management with a deep understanding of hospitality operations
• Expertise in F&B profit margins, menu development, and staffing
• Proven ability to lead, motivate, and manage a team of Managers across multiple locations
• Keen attention to detail with a proactive leadership style
• Commitment to exceptional guest service, delivering consistently high-quality experiences
• Ability to thrive under pressure and maintain composure in a dynamic environment
• Impeccable communication skills and a positive, professional attitude
• Strong organisational skills with the ability to set and monitor performance standards for Managers

If you’re a driven and experienced Operations Manager looking to make an impact across a growing boutique hotel group, we’d love to connect with you! For more information or to apply, please email an up-to-date CV to Niall or call us directly.

Benefits of the Group Operations Manager Role:

• Highly attractive starting salary
• Company car with travel expenses covered
• Performance-based bonus potential
• Direct engagement and creative input with the company owner
• Comprehensive company pension scheme
• Discounted family stays across all company propertie

Key Responsibilities:

• Support the Group General Manager in daily operations across hotels, B&Bs, and guesthouses throughout Ireland and the UK, with regular travel required
• Ensure seamless operations across all properties, maintaining brand and departmental standards
• Lead Property Managers and GMs to consistently meet operational standards and deliver exceptional guest experiences
• Collaborate closely with Senior Personnel and Head Office to align property operations with business goals
• Partner with HR to achieve staffing goals, focusing on filling key roles and building high-performing teams
• Standardise Food & Beverage operations across properties in Ireland and the UK
• Oversee Health & Safety protocols to ensure the safety of guests and staf