Group Sales Executive

at  Coaching Inn Group Central Office

We are currently recruiting for a Group Sales Executive to work across Coaching Inn Group and Red Cat Pub company.
You will be responsible for generating Wedding Sales & Meeting and Events Sales across the estates, reporting to the Group Sales Manager. This is a hybrid role , based at Three Swans Hotel, Market Harborough, Leicestershire three set days per week and two days working remotely.
As Group Sales Executive you will work as a key member of the Central Events Sales team to support both Red Cat Pub Company and The Coaching Inn Group to maximise revenue, and profit across the group. You will drive excellence in Client Booking Experience, and Business Conversion.
You will deliver long term, value based, internal and external customer relationships that enable the achievement of our company wide goals. This is an incentivised role, to drive and increase Event Sales across the Group.
Roles and Responsibilities
Meetings & Events Sales

· Serve as the primary point of contact for customers looking for weddings, meetings & events.

• Handling enquiries from potential customers, made on our centralized sales line, made by email or by third party booking agents.
• Arrange wedding & event show rounds with the hotel. Following up after the site visit, with a view to making a sale.
• Administrative tasks, including contracting and invoicing, updating PMS systems.
• Enquiry management for Meetings and Events enquiries from first contact to arrival at the hotel. Communicating with the site to ensure a smooth handover.
• Provide reactive and proactive account management of live and dead enquiries and post booking, follow up communication and feedback collection.
• Organize & maintain the sales department’s documentation, including contracts, proposals and correspondence.
• Collaborate with site teams, hotel managers and teams, to facilitate activity.
• Attending Wedding Open Days and external trade fayres as required.
• Work on Creating promotions, initiatives and offers to drive sales for Weddings/ Events.

EXPERIENCE REQUIRED

• Experience in a customer focused role, such as Sales or as an Events co – Ordinator, reception or reservations
• Experience managing multiple projects and enquiries at any one time.
• Interest in attending Wedding Fairs, Trade Fairs etc.

Please refer the Job description for details