Group Welfare Manager

at  ICC Group

At the ICC Group, we recognise that our organisation thrives when our employees and members are well-supported. In alignment with our core values, we are seeking a Group Welfare Manager to enhance our welfare initiatives. This critical, hybrid role will support both our employees and Club members, serving as a cornerstone of our organisational culture.

WHY JOIN US?

This role offers the opportunity to drive significant impact within our organisation, enhancing the well-being of our community and leading a team committed to excellence. We value leadership that can inspire change and support our vision of a nurturing work environment. The role will report to the Executive Manager – Human Resources who is committed to the support required in this space.
We invite you to apply if you are driven by a passion to make a difference and are seeking a challenging yet rewarding career.

Strategic Liaison: Serve as the primary point of contact for all welfare concerns, providing expert guidance and support.
Partnership Development: Establish and maintain collaborations with external agencies and service providers to enhance the welfare support network.
Program Management: Oversee the effectiveness of our Employee Assistance Program and related welfare initiatives, ensuring optimal delivery of services.
Needs Assessment: Conduct comprehensive welfare assessments to determine individual requirements and coordinate appropriate interventions.
Leadership and Training: Provide training and support to our venue leaders ensuring readiness and capability to manage sensitive issues.
Reporting and Compliance: Generate detailed reports for the senior management team on welfare activities, challenges, and outcomes, maintaining compliance with all legal and ethical standards.
Advocacy and Promotion: Advocate for and raise awareness about our welfare services, pushing for continual improvement and greater accessibility.