Groups & Events Co Ordinator - Franchised

at  Marriott International Inc

Job Number 24149188
Job Category Sales & Marketing
Location Manchester Marriott Victoria & Albert Hotel, Water Street, Manchester, Greater Manchester, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Additional Information: This hotel is owned and operated by an independent franchisee, Westmont Management Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Accurate administration and control of Groups & event bookings for the hotel.
Take enquiries for Meeting, Events, Weddings & Groups and convert them into sales.
Actively seeks when available, to interact with existing, potential, and new clients by show rounds and participation in fam trips.
Adhere to the policy regarding the enquiry handling and issuing and return of contracts.
Ensure that all Meetings, Events, Weddings & Groups files are kept updated.
Maintain good diary management to maximize on all sales opportunities.
Ensure that all final details, payments, and requests are co-ordinated and finalised prior to events taking place.
Adhere to all company credit policies to ensure that all revenue expected will be received.
Maximise room hire potential throughout the year through a targeted seasonal approach.
To identify new business leads which can be passed on to the Director of Sales.
Ensure a high level of product knowledge of this hotel and of competitor set activities.
To communicate to the Events Manager any information that may impact the profitability.
Follow-up with guests to determine satisfaction, in order to measure results and establish strategies to improve the quality of the guest experience.
Systems experience of Opera PMS / S&C
Eligible to work in the UK
Experienced in the sales and management of events
Preferred:
Excellent organisational and time-management skills, with the ability to multitask and prioritise tasks
A warm and genuine individual who enjoys putting people first
A strong team player who is willing to be hands on but also able to work on their own initiative to get things done
Strong written and verbal communication skills
Customer service and quality-focused with a keen attention to detail
Someone who wants to grow and develop within the company
Meals & refreshments on duty
Uniforms
Bike to work scheme
Performance based incentives
Learning and development opportunities
Accommodation and food & beverage discounts across over 8,000 Marriott hotels worldwide
This company is an equal opportunity employer.
frnch1
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Please refer the Job description for details