Groups & Events Coordinator

at  Pandox Belgium

Are you passionate about creating unforgettable events and delivering exceptional service? At Hilton Brussels Grand Place, we’re looking for a motivated Groups & Events Coordinator to play a key role in shaping our Groups & Events (G&E) strategy and ensuring our clients have an experience to remember!

• Strategic Coordination: Work closely with the Director of Sales to execute our G&E and Group strategy, keeping a finger on the pulse of market trends, competitor activities, and demand periods.
• Client Engagement: Proactively manage MICE (Meetings, Incentives, Conferences, and Exhibitions) and Group accounts, converting leads into successful events that drive repeat business.
• Event Planning Excellence: Ensure all inquiries are handled swiftly and effectively, delivering tailored solutions that exceed client expectations.
• Collaboration: Partner with our Revenue Management Center to optimize rates and maximize booking conversions, while working together with the sales and operations teams.
• Innovative Thinking: Contribute creative ideas to our Meetings Product Development, ensuring our offerings stand out in the market.
• Market Intelligence: Stay ahead by analysing historical data, current bookings, and competitor products to continuously refine our approach.
• Client Relations: Support sales activities including site inspections, client entertainment, and familiarization events, all designed to showcase our exceptional service.