Groups & Events Sales Executive

at  Melia Hotels International

“THE WORLD IS YOURS WITH MELIÁ”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

• Ensure appropriate follow-up for all budgeted leads with both the hotel and the client to convert as many groups as possible.
• Provide hotel information such as technical sheets, brochures, promotional packages, etc. to clients and accompany them on hotel site inspections.
• Receive and attends to all group requests that come from Account Managers and centralized channels, responding to them as required by standards and within the time period defined.
• Implement the price quotation process applying the standards and tools for each group or event request based on the customer profile, their needs and their language. Monitor price quotes based on whether they are sent direct to the customer or through the Account Manager.
• Encourage site inspection for potential groups to increase the chances of conversion. Coordinate site inspections with hotels and clients and follow up with hotels on the results of the visit.
• Give visibility to sustainable attributes in the customer relationship (under the instructions of the marketing & branding department).