Growth and Activation Product Manager

at  Philo

QUALIFICATIONS:

• 6-10 years of product management experience, ideally in growth or activation-focused roles within SaaS or consumer-facing products.
• 6-10 years of experience designing, building, analyzing, and iterating upon product experiences.
• 6-10 years of experience leading cross-functional teams (identifying stakeholders, organizing inputs, mobilizing contributors, running meetings, documenting outcomes and deliverables, and socializing changes).
• 6-10 years of experience demonstrating strong communication with technical and business stakeholders to understand product, technical, business, and logistical tradeoffs between different approaches to solving problems.
• Solid understanding of product development lifecycles, growth loops, funnels, and user activation strategies.
• Strong understanding of A/B testing, multivariate testing, and growth hacking techniques using platforms like Optimizely, Amplitude, or Mixpanel.
• Expertise in user onboarding and activation, such as optimizing user onboarding flows to reduce friction and improve activation rates across web and mobile platforms.
• In-depth understanding of user retention strategies, including lifecycle marketing, re-engagement campaigns, and user segmentation.
• Hands-on experience with product analytics tools such as Google Analytics, Segment, or Heap to track and analyze key growth metrics (e.g., conversion, engagement, churn).
• Experience with growth loops and viral marketing, including ability to identify and implement growth loops that drive organic user acquisition through network effects and referrals.
• Proven ability to analyze data, derive actionable insights, and drive business decisions based on metrics such as activation rates, retention, and LTV (lifetime value).
• Experience working with large amounts of data and making data-based decisions to prioritize projects, including familiarity with relational and non-relational databases and modern data warehousing and querying.
• Expertise with product documentation, managing timelines/resources, and/or an operations role.
• Some demonstrated expertise with product and business goals, metrics, and analytics.
• Strong written and oral communication skills.
• Strong organizational skills.
• Startup experience on a small team (<25 employees) is a big plus.

THE ROLE

Philo is seeking an experienced Technical Product Manager to drive all technical aspects of acquiring new customers and retaining existing users using Philo services.
The Growth and Activation Product Manager will be a key player in this collaborative environment, responsible for driving initiatives that scale the product, improve user engagement, and ensure a smooth customer journey from acquisition through retention.

RESPONSIBILITIES:

• Growth Strategy: Develop and execute growth strategies aimed at increasing user acquisition, activation, and retention. Work closely with marketing and sales to define and optimize user funnels.
• Activation Metrics: Identify key activation metrics (such as signup to first purchase) and optimize the onboarding experience to improve conversion rates.
• Data Analysis: Use data-driven insights to monitor KPIs like user growth, activation, retention, and churn. Design and run A/B tests to measure the effectiveness of changes.
• Cross-functional Collaboration: Collaborate with engineering, design, marketing, and data science teams to drive product improvements that enhance user engagement and growth.
• Customer Insights: Conduct user research and gather customer feedback to uncover pain points, behavioral trends, and opportunities for product improvements.
• Experimentation: Lead rapid experimentation with features, growth hacks, and campaigns to test hypotheses around user acquisition and engagement.
• Acquisition and Retention: Develop acquisition and retention strategies to make prospective customers interested and keep users engaged over the long term, and partner with the marketing team to optimize revenue.
• Product Roadmap: Own the growth and activation product roadmap, prioritize initiatives based on business impact, and communicate plans to stakeholders.