GTM Communications Manager

at  MongoDB

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
We are looking to speak to candidates who are based in London for our hybrid working model.

POSITION DESCRIPTION

The Center of Excellence serves a strategic leadership function that guides the GTM Enablement organization to align with the Sr. Director’s vision and support the overall organizational objectives. The COE can be considered the execution arm for leadership’s strategy and vision.
The COE is a shared service that provides governance while ensuring that best practices and standardized processes are applied consistently across the organization. The COE sees that delivery and execution, across the board, achieve the high standards established for the organization. The COE acts as a central hub for expertise and a resource that supports the rest of the organization in implementing and optimizing key functions, programs, processes, and tools.,

The COE Is led by the Director of GTM Enablement. The Director of the GTM Enablement COE is the nucleus for the Center of Excellence. They own governance and standards while providing general oversight across the GTM Enablement Functions. A primary objective of the CoE is to establish the GTM enablement organization as a proactive, strategic partner to the business rather than a fulfillment arm and/or afterthought. Key functions for this vital leadership resource include:

• Implementing governance frameworks that define roles and accountabilities, to establish a culture of accountability within the GTM enablement organization. (RACI)
• Establishing and managing high standards for execution at all levels within the organization.
• Monitor and provide guidance to ensure the organization operates with the “Think globally, act locally” mindset. (i.e. ensure all GTM enablement functions are helping global teams with translation and adoption as need)
• Facilitating cross functional alignment (breaking down silos).
• Developing and assisting in the execution of “cure plans” in collaboration with team leaders.
• Acting as the custodian of high standards, ensuring that processes, tools, and behaviors across the GTM enablement organization are consistent with the expectations set by the SVP.
• Leading a team of managers to aid in execution across the GTM enablement organization.

This linchpin role also frequently takes on ad-hoc activities based on needs that arise and the Sr. Director of GTM Enablement deem to be crucial. This role’s purview is not limited and the individual in this role must be able to operate primarily in a proactive posture but be able to “roll with the punches” based on business needs.

The COE’s /COE Leader’s purview can be categorized into 3 key functions.

• Change Management
• Strategic Communication
• Process Management

KEY SKILLS:

• Consensus-building across functions and teams
• Leadership in driving high performance and alignment with leadership goals
• Persuasive communication, deep discovery, and training experience
• Proficiency in accountability frameworks like RACI, enforcing standards and outcomes
• Expertise in change management and organizational dynamics, with a proactive approach to anticipating challenges
• Strong empathy for seller experience, maintaining high trust with sales teams

Please refer the Job description for details