Guest Experience Host NZ

at  Wyndham Destinations

WE PUT THE WORLD ON VACATION

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Grand Mercure Puka Park Resort boasts a majestic location at Pauanui Beach on the beautiful Coromandel Peninsula, on New Zealand’s North Island. The tranquil resort is set amidst 25 acres of New Zealand native bushland and only two hours’ drive from Auckland, the resort features luxurious chalets, tennis courts, swimming pool and renowned restaurant and conference facilities that offer breathtaking views.
Join our team as a Guest Experience Host, where you’ll play a crucial role in enhancing our guests’ stay by providing exceptional service and ensuring seamless operations at our front desk.

• Sales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay.
• Performance Targets: Meet monthly tour budgets and other key performance indicators.
• Tour Generation: Assist in ensuring prospects meet the Company’s tour qualification specifications.
• Front Desk Operations: Handle greeting and registering members and guests, providing local area information, completing department paperwork, and using communication equipment.
• Guest Assistance: Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.