GUEST EXPERIENCE MANAGER (LOCAL ONLY), GRAND HYATT KUALA LUMPUR

at  Grand Hyatt Kuala Lumpur

Kuala Lumpur, KL, Malaysia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 May, 2025Not Specified01 Feb, 2025N/ATourism Management,Interpersonal SkillsNoNo
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Description:

Summary
You will be responsible for the efficient running of the department in line with Hyatt International’s Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Guest Experience Manager is responsible to ensure personalized service and excellent guest satisfaction contributing to overall hotel customer service.

Qualifications

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years’ work experience as Guest Relations Manager or Assistant Manager in larger operation / luxury international hotel.
  • Good problem solving, administrative and interpersonal skills are a must.
  • Due to work permit restrictions, this position is only open for Malaysian Citizen and Permanent Resident of Malaysia.

How To Apply:

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Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Diploma

Hospitality, Management

Proficient

1

Kuala Lumpur, Malaysia