Guest Experience Supervisor - London Marriott Hotel County Hall

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24196718
Job CategoryRooms & Guest Services Operations
LocationLondon Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PB
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

We are looking for a passionate Guest Experience Supervisor to join our wonderful team at The Library at London Marriott Hotel County Hall.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.

• Assign room according to guest request and preferences whenever possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in/pre-registration procedures for arriving groups.
• Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
• Confirm reservations and cancellations.
• Review out-of-order rooms daily.