Guest Experience Supervisor
at Marriott International Inc
Birmingham B16 8SJ, , United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Apr, 2025 | GBP 13 Hourly | 23 Jan, 2025 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ADDITIONAL INFORMATION
Job Number25012681
Job CategoryRooms & Guest Services Operations
LocationDelta Hotels Birmingham, 12 Hagley Road, Five Ways, Birmingham, England, United Kingdom, B16 8SJ
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Responsibilities:
Process guest check-ins, assigning rooms and activating room keys
Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
Answer, respond to and process all guest calls, messages, questions or concerns
Give guests information and directions regarding property and local areas of interest
Process check-outs and resolving any disputed charges
Process payments and room charges
Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
Assist the Front Office Manager in administering front office functions and supervising staff on a daily basis
Support with training, coaching and developing the Front Office team in order to support associate development and engagement
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Birmingham B16 8SJ, United Kingdom
