Guest Relations Officer / Executive (Front Office)
at UE PARK AVENUE INTERNATIONAL PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Oct, 2024 | USD 2500 Monthly | 28 Jul, 2024 | N/A | Communication Skills,Opera | No | No |
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Description:
Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests’ experience and manage guests professionally to promote positive impression.
REQUIREMENTS
- People orientated with excellent customer service skill
- Communication skills (written/verbal)
- Proficient in OPERA will be added advantage
- Able to perform rotating shift, PH and weekends
How To Apply:
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Responsibilities:
- Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
- Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
- Interact and attend to guest’s enquires
- Handle cashiering duties
- Maintain the filing system and required reports
- Handle guest reservation using Opera system
- Provide information about amenities, major attractions and hotel services.
- Anticipate guest needs and build rapport with customers.
- Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Singapore, Singapore