Guest Sales and Service Consultant - Front Desk
at Massage Heights
Des Moines, IA 50312, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Jan, 2025 | USD 17 Hourly | 31 Oct, 2024 | N/A | Thinking Skills,Retail | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
BENEFITS:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Training & development
- Wellness resources
We’re seeking a dynamic Guest Sales and Service Consultant to join our team at Massage Heights. In this role, you will be the first point of contact for our guests, providing exceptional customer service while also driving membership sales and promoting our wellness programs. If you’re passionate about health and wellness, have strong communication skills, and enjoy a sales-focused environment, this is the perfect opportunity for you!
QUALIFICATIONS
- Exceptional guest service and communication abilities.
- Previous experience in sales, retail, or guest services is required.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Passionate about interacting with people and consistently delivering outstanding service.
- Thrives in collaborative team settings.
BE PART OF AN ELEVATED EXPERIENCE AT YOUR RETREAT
Personal & Career Development
Guided learning pathway through Massage Heights University
Flexible Schedules
Supports work-life balance
Professional & Safe Environment
Committed to making safety for Therapist and Guest a priority. Member of the National Association of Spa Franchisees
Employee Discounts
Products and services
Massage Heights Family Fund
A program that supports team members during times of hardship
Stunning Retreats
Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens
Responsibilities:
- Educate guests confidently and effectively about services and products.
- Achieve monthly sales targets.
- Provide exceptional service by listening, communicating, and responding to guest’s needs.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Promote the therapeutic benefits of regular massage therapy and skin therapy.
- Develop and maintain positive relationships with members of the team and guests.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Des Moines, IA 50312, USA
