Guest Service Agent/ E-Commerce Coordinator

at  GLO Antiaging Treatment Bar

GLO Antiaging Treatment Bar Calgary is looking for an energized new team member with 1-2 years of experience in a Cosmetic Medical Aesthetics or a related area are preferred. We are looking for a part time or full time position. Wage will be based on experience and competency. Must be available for a minimum of 1-2 Saturdays a month.
Our guest services team is the heart of our clinic and the center of the action. Everyday is unique at GLO and we are a team of creative , extremely skilled professionals with limitless vision. As the guest experience coordinator, you will be greeting clients and booking cosmetic treatment appointments in a rapidly growing Medispa. You will understand professional presentation , accuracy and sincerely enjoy providing superior customer service. Please apply if you have excellent communication skills and you are not fazed by fast paced days , challenging situations, and rewarding work. We are interested in career minded individuals and for the right candidate, many opportunities and are available. The rate of pay will be determined by the breadth of knowledge and suitable assets brought forth by an individual.

Duties and Responsibilities include but are not limited to:

• Providing information and details regarding treatments at GLO
• Welcome clients and determine client requirements and needs
• Scheduling and confirming appointments in person and via phone
• Cross sell products by gaining depth of knowledge in all product lines and services
• Record detailed messages and relate to Management and Staff
• Maintain a neat and clean workspace including sales area by actively participating in daily duties including tidying and maintaining product displays
• Run retail inventory reports and verify inventory
• Accept parcels, unpackage product and assist in restocking merchandise
• Maintain the corporate Data Base by adding new clients
• Photocopying, scanning and binding presentation material and other various documents.
• Opening and closing the cash register.
• Offering support and assistance to our Antiaging Experts, Consultants, Treatment Providers and Management
• Follow security standards and procedures by maintaining the security system, and enforcing front door security procedures
• Daily cleaning duties
• Coordination of all incoming and outgoing mail and courier activity
• Receiving orders and unpacking boxes
• Inventory count monthly for online store and in clinic
• Packing online store orders

SKILL REQUIREMENTS

• Language Requirements: an excellent command of the English Language, both written and verbal
• Experience in Sales of Products and/or Cosmetic Medispa Services and Treatments is an asset
• POS (Point of Sale) an asset.
• Attention to detail and accuracy is extremely important.
• Proficient in Microsoft Office applications including Word, Excel and Outlook
• Ability to work under pressure and meet deadlines in a highly diverse environment.
• Self-starter with the ability to work independently under minimal supervision.
• Exceptionally strong organizational skills and attention to detail.
• Excellent follow-up and problem-solving skills.
• Eager to learn and energetic
  Please submit a resume and cover letter via email
  Compensation will be based on experience and expertise in the industry.
  Job Types: Full-time, Part-time
  Pay: $20.00-$22.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Flexible schedule
• Paid time off
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Medical office experience: 1 year (preferred)
• Cosmetic Clinic: 1 year (preferred)
• Guest Services: 1 year (preferred)

Work Location: In perso

• Providing information and details regarding treatments at GLO
• Welcome clients and determine client requirements and needs
• Scheduling and confirming appointments in person and via phone
• Cross sell products by gaining depth of knowledge in all product lines and services
• Record detailed messages and relate to Management and Staff
• Maintain a neat and clean workspace including sales area by actively participating in daily duties including tidying and maintaining product displays
• Run retail inventory reports and verify inventory
• Accept parcels, unpackage product and assist in restocking merchandise
• Maintain the corporate Data Base by adding new clients
• Photocopying, scanning and binding presentation material and other various documents.
• Opening and closing the cash register.
• Offering support and assistance to our Antiaging Experts, Consultants, Treatment Providers and Management
• Follow security standards and procedures by maintaining the security system, and enforcing front door security procedures
• Daily cleaning duties
• Coordination of all incoming and outgoing mail and courier activity
• Receiving orders and unpacking boxes
• Inventory count monthly for online store and in clinic
• Packing online store order