Guest Service Agent - Front Desk Reception

at  Massage Addict Stoney Creek

ABOUT US

Massage Addict Stoney Creek is a small business in Stoney Creek, ON. We are fast-paced and fun.

Our work environment includes:

• Flexible working hours
• Relaxed atmosphere

POSITION: Guest Services Administrator/Front Desk Associate

POSITION SUMMARY

We are looking for Guest Service Administrators with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.
The ideal candidate must be flexible and open to working on a schedule that will include evenings and weekends to meet clinic’s operation needs.
If you have exceptional interpersonal, communication and administrative skills, along with a great personality and the desire/passion to contribute to company growth, then we look forward to hearing from you.

REQUIREMENTS & QUALIFICATIONS

· 2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
· Superior verbal communication and telephone skills
· Professional, good energy, calm, patient and friendly with great people skills
· Excellent organization and multitasking skills and the ability to work in a fast paced environment
· Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management
· Access to reliable transportation.

· Provide outstanding client service; answering telephone calls and booking appointments
· Welcome clients by greeting and orienting them to the Clinic upon arrival
· Maintain a working knowledge of all Massage Addict services
· Provide administrative support to the Clinic; forms and documentation for new and existing clients
· Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.