Guest Service Agent - Hotel Front Desk

at  The Broadview Hotel

A collection of heritage-driven, neighbourhood-centric hotels.
Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.
Come join our team at The Broadview Hotel, and be part of delivering exceptional guest experiences in Toronto’s trendy east end!

SPECIAL REQUIREMENTS:

• Ability to stand/walk during the entire shift
• Ability to lift up to 25lbs.

• Welcome and register guests expeditiously provide information to guests as needed.
• Be the face of the hotel on arrival and offer a fond farewell on departure.
• Provide excellent guest services assisting guests with their needs or resolving issues.
• Be knowledgeable in all hotel emergency procedures.
• Comply with all Archive standards, policies and procedures at all times.
• Other tasks and responsibilities as assigned by management.