Guest Service Agent | Hotel Victoria

at  Silver Hotel Group

Caught you looking…this position is not your traditional Guest Services role. As we open the doors to the reimagined Hotel Victoria and Mossop’s Social House, we embrace our historic roots but look forward to shaking things up a bit. Hotel Vic is the gathering place in the heart of downtown Toronto. With an eclectic, comfy and inviting atmosphere that celebrates the history of the hotel, a vibrant social scene embracing the local community, art, live music, and all day bites with bevvys to match…this is the place to hang out all day long. Guests checking in, or checking out the social house, intermingle and are treated to a unique and exceptional experience every visit.Joining this team will challenge you to be an all-round hospitality specialist! You may be focused on front office and guest service today, and food and beverage tomorrow. Being a part of the Vic team mean more than just greeting Guests or running the average lobby bar. We’re looking for people who love doing it all, always think outside the box, enjoy chatting it up with guests, have high energy and a fearless can-do attitude.
If you like bringing your personality to work, enjoy having fun and creating memorable guest experiences, and want to develop your hospitality career…this could be the place for you!

ABOUT US

Meet Historic Hotel Victoria! This iconic building pays tribute to Queen Victoria and offers an intimate boutique style hotel located in the heart of downtown Toronto. The hotel is within walking distance of corporate and government offices, shopping, dining and major downtown attractions. The hotel is easily accessible with its ideal location on Yonge Street, just steps away from the Subway and Ground Transit Systems. The historically modern guestrooms feature new beds with pillow top mattresses, hardwood floors, LCD TVs, and custom designed, modern furniture. The lobby features a mix of classic and contemporary furnishings.