Guest Services Assistant

at  Heeton UK Europe

Job Ref: HEA2610
Branch: Hampton By Hilton Leeds City Centre
Location: Hampton by Hilton Leeds, Leeds
Salary/Benefits: £11.44 hourly, retention bonus and other benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: Variable
Hours per week: 40
Posted date: 30/10/2024
Closing date: 28/11/2024
When guests enter one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Assistant, you’ll not only be the person they rely on to handle check-in and serve them food and drink, but you will also offer local insights and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home.

WHAT WE NEED FROM YOU

• Excellent customer service skills
• Hospitality experience advantageous
• Must speak fluent English
• Weekends (14:30:23:00) and late shifts (14:30:23:00)

IN LINE WITH THE REQUIREMENTS OF THE ASYLUM IMMIGRATION ACT 1996, ALL APPLICANTS MUST BE ELIGIBLE TO LIVE AND WORK IN THE UK. DOCUMENTED EVIDENCE OF ELIGIBILITY WILL BE REQUIRED FROM CANDIDATES AS PART OF THE RECRUITMENT PROCESS

Conveniently situated in the Leeds City Centre district of Leeds, Hampton By Hilton Leeds City Centre is located 0.7 miles from Trinity Leeds, 1 mile from First Direct Arena and 1.3 miles from O2 Academy Leeds. With a bar, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site.

• 121 Rooms
• Free Breakfast
• Non-smoking rooms
• Business Centre

Please refer the Job description for details