Guest Services Representative

at  SkyCity Entertainment Group

A BIT ABOUT THE TEAM

SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge.
The doors to our stunning new 5 star hotel, Horizon by SkyCity is now open. The addition of this luxurious hotel brings the total number of hotel rooms across our SkyCity Auckland precinct to nearly 1000 (includes The Grand by SkyCity and SkyCity Hotel). The hotel is directly connected to the NZ International Convention Centre and the SkyCity precinct via air bridges over Hobson Street. The property is truly stunning and working in the Hotel is a team of fantastic individuals who have worked so hard to bring it to life and are now enjoying welcoming our guests.

A BIT ABOUT THE ROLE

As a Guest Services Representative, you’ll play a big part in making sure that our hotel guests have the best time during their stay with us. You’re one of their first and last point of contacts when they check in and check out. Your responsibilities include providing front desk services to guests, processing guest payments and acting as a source of information on various things.

SKYCITY TAKES ITS COMMITMENT TO HOST RESPONSIBILITY SERIOUSLY. EVERY MEMBER OF OUR TEAM, NO MATTER THEIR ROLE, CONTRIBUTES TOWARDS SKYCITY’S CULTURE OF CUSTOMER CARE.

If you are keen to join us and have the required skills to be successful in this role please apply online today.