Guest Services Representative

at  SkyCity Entertainment Group

A BIT ABOUT YOU

You’ll be someone who is approachable and have great customer service skills - this will shine when you’re greeting our guests when they check in, helping them out during their stay and wishing them goodbye when they check out. You’re be somewhat sales minded and feel confident to up-sell/cross-sell additional SkyCity offerings to elevate customer satisfaction. This role also involves some administration work, so you’ll know your way around a computer. Previous hotel experience is advantageous!

A BIT ABOUT THE ROLE

As a Guest Services Representative, you’ll play a big part in making sure that our hotel guests have the best time during their stay with us. You’re one of their first and last point of contacts when they check in and check out. Your responsibilities include providing front desk services to guests, processing guest payments and acting as a source of information on various things. This is a full time role and flexibility around availability is ideal.

SKYCITY TAKES ITS COMMITMENT TO HOST RESPONSIBILITY SERIOUSLY. EVERY MEMBER OF OUR TEAM, NO MATTER THEIR ROLE, CONTRIBUTES TOWARDS SKYCITY’S CULTURE OF CUSTOMER CARE.

If you are after a winning career, please apply online today by clicking Apply Now!