Guest Services Valet Supervisor

at  Hyatt Regency Lexington

OVERVIEW

We are seeking a dedicated and friendly Guest Services Valet Supervisor to join our team. The ideal candidate will be responsible for ensuring a smooth parking experience for our guests while providing exceptional customer service. This role requires strong communication skills and the ability to manage multiple tasks efficiently in a fast-paced environment. Bilingual candidates are encouraged to apply, as effective communication with diverse guests is highly valued.

SKILLS

• Strong customer service skills with a focus on guest satisfaction.
• Excellent communication skills, both verbal and written; bilingual abilities are a plus.
• Experience in hospitality or retail environments is beneficial.
• Ability to handle cash transactions and perform basic retail math.
• Familiarity with manual transmission vehicles is advantageous for assisting guests.
• Previous experience as a delivery driver or in a dealership setting can be beneficial but is not required.
• Strong organizational skills and the ability to multitask effectively in a busy environment.
  Join our team where you will play an essential role in creating a welcoming atmosphere for our guests while ensuring their vehicles are parked safely and efficiently.
  Job Type: Full-time
  Pay: $16.00 - $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In perso

• Greet guests upon arrival and assist with parking their vehicles in designated areas.
• Monitor the parking lot to ensure efficient use of space and assist guests with any inquiries or concerns.
• Provide directions and information about the facility and surrounding areas.
• Maintain cleanliness and organization of the parking area.
• Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
• Assist with vehicle retrieval and ensure that all vehicles are returned safely to their owners.
• Communicate effectively with team members to coordinate parking operations.
• Uphold high standards of guest services, ensuring a positive experience for all visitors.