Haematology Site Lead

at  University Hospitals Coventry and Warwickshire NHS Trust

Coventry and Warwickshire Pathology Service (CWPS) have Pathology Laboratories across three Hospital sites: Coventry Hospital, George Eliot Hospital and Warwick Hospital offering services to 1.8 million patients across the region. Departments within CWPS include Chemistry and Immunology, Haematology, Microbiology, Virology and Molecular Pathology, Histopathology, Pre-Analytics including Phlebotomy, and Mortuary services. With a dedicated workforce of over 500 staff, CWPS provide a range of tests across many different analysers and equipment, using state-of-the-art technology and specialist techniques.
An exciting opportunity for a Band 7 Biomedical Scientist Section Manager in Haematology at our George Eliot Hospital (GEH) site in Nuneaton. This role will involve site management of the Haematology Laboratory. You will line manage staff at that site, which will include supporting in creating rotas, performing PDRs and supporting training. You will be responsible for the operational daily running of the Haematology laboratory and will be guided by the Network Haematology Laboratory Manager. You will work in a team of Section Managers at GEH, including the Blood Transfusion Site Lead and the Chemistry Site Lead.
We are looking for an enthusiastic, highly motivated, flexible individual who can lead a team within our Network and drive improvement in turnaround times to deliver a high-quality, first-class Haematology service to our users. The successful candidate will be an integral part of a strong supportive management team for Haematology and Blood Transfusion across the Network.
You will be responsible for the day to day operational management of the site. You will be expected to work collaboratively with the Haematology Site leads on other CWPS sites and with the Network Quality, Training and Performance leads for Haematology.
You are required to be a HCPC registered Biomedical Scientist with a relevant Biomedical Science MSc or equivalent level 7 qualification and an IBMS Specialist Portfolio.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.
You will be expected to perform staff appraisals and other HR duties and you should therefore have good communication and interpersonal skills.
You will be expected to cover shifts when there is a service need.
You will be expected on occasion to deputise for the Network Haematology Manager.
You will be committed to providing a high quality service to our patients and have a commitment to training and Quality.

The ideal candidate will match the criteria set out within the Pathology Section Manager person specification:
a) Daily manage and monitor staff in the performance of routine and specialised diagnostic services on patient and environmental samples containing potentially infectious material including blood, urine, faeces, sputum and tissue specimens using complex and highly specialised techniques to exacting medical and scientific standards according to standard operating procedures. Perform such diagnostic tests when necessary.
b) Design and plan departmental rotas, allocate and reallocate work schedules for themselves and the team and determine work priorities to meet service needs.
c) Support the Department Manager in the planning, development, co-ordination and evaluation of the pathology service, and deputise for the Pathology Department Manager as required.
d) Record, and validate results when required. Interpret complex results, and authorise individual reports from the team in electronic form and / or verbally to persons authorised to receive them e.g. Medical, nursing and non-medical staff.
e) Is proficient in the use of the Quality Management system, ensuring the effective development and/or management of all controlled documentation, non-conformities and audit reports within the system.
f) Co-ordinates external and internal quality assurance schemes and supervises compliance with the departmental audit schedules, reviews findings, and implements service changes and improvements where necessary.
g) Manages the propagation and maintenance of all laboratory aspects of the ISO/CPA standards and MHRA requirements, HTA regulations, HSE requirements and any other statutory regulations, and ensure the delivery of services in line with the principles of these standards and requirements throughout CWPS.
h) Ensures quality assurance procedures are adhered to and all necessary internal records are maintained. Collates data for and leads departmental meetings and proposes and implements change as appropriate, ensuring clear lines of communication at all times.
i) Manages and monitors maintenance on routine and complex equipment to ensure accuracy and precision of results. Provides specialist support for staff to troubleshoot faults and take appropriate action to maintain the patient service.
j) Takes responsibility within the laboratory for achieving and maintaining all local and national performance targets. Management of KPIs (key performance indicators) including prioritising work to achieve turnaround times, managing staff attendance, and attaining and sustaining PDR and mandatory training compliance.
k) Collect, interpret and collate in an agreed format, information when required for presentation e.g. for departmental Operational Board reports and quality meetings
l) Propose, oversee and develop the implementation of new techniques, equipment and working practices including supporting any management of change processes which require implementation.
m) Provide and receive specialist departmental knowledge, to and from staff and service users.
n) Manage and maintain stocks of materials, reagents, consumables and equipment, ensuring the most economical use of non-pay resources, identifying areas of cost improvement.
o) Deal with difficult and complicated telephone enquiries, such as complaints, record information and complete follow up reports when necessary.
For further details please see the attached job description