Havens Forensic Quality Officer

at  Kings College Hospital NHS Foundation Trust

The Havens is recruiting a full time Band 7 Forensic Quality Officer to join our dedicated team.
This post is fixed term is for 16 months, with a typical working pattern Monday to Friday (excluding bank holidays) 9am to 5pm shifts across the 3 Haven sites. Flexi working and some working from home will be considered. This is an ideal secondment opportunity for someone who has knowledge and experience of UKAS accreditation process and working in a quality management environment.
The Havens are London’s Sexual Assault Referral Centre (SARC) located in Camberwell, Paddington (Ladbroke Grove) and Whitechapel, providing 24/7 (365 per year) forensic medical examinations and care to people disclosing rape or sexual assault.
This new role will work closely with Havens Quality & Operations manager, Consultant Clinical Leads, Lead Nurse, SARC Service Manager, Audit Lead, forensic and support staff supporting with development, implementation and maintenance of the quality management system, operating procedures and quality standards required to meet Forensic Science Regulator codes of practice ensuring compliance with international standards ISO15189 for UKAS accreditation.
This role will support the development and maintenance of procedures, ensuring compliance with the International Quality Standards ISO 15189 and ILAC-G19, together with the FSR Codes of Practice and Conduct and guidance documents for SARCs by:
Support with creating, reviewing and amending documents in relation to the FSR codes of practice.
Assist with the production of validation and verification procedures and supporting documents.
Assist with the control and distribution of documents and quality procedures within the QMS.
Work with the Havens Audit Lead, support implementation of a system relating to the standard operating procedures relevant to the FSR codes of practice.
Produce performance data; recording and reporting on performance against quality standards.
Support with the management of non-conformities (adverse incidents) and risk register.
Participate in investigations where required to do so.
Attend the Havens UKAS/FSR Implementation Group meetings and other meetings as required.
Represent the Havens at relevant forums and meetings related to quality management and SARC accreditation, and disseminate the learning from these.
Organise review and quality meetings including collating agendas, take minutes and record actions as necessary.
Maintain a good level of knowledge and understanding of quality standards, training, performance and competency.
Deputise for the Quality and Operations Manager.
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
The primary purpose of this role is to support the development and maintenance of quality procedures, ensuring compliance with the International Quality Standards ISO 15189 and ILAC-G19, together with the FSR Codes of Practice and Conduct and guidance documents.
To support the development and maintenance of the Forensic Services Quality Management System (QMS).
Deputise for the Quality and Operations Manager in periods of absence, within their specialist area.
Support with the development of new SOPs and review and amend procedures and documents as required in relation to the FSR codes of practice for SARCS.
Assist with the production of validation and verification procedures and supporting documents.
Assist with the control and distribution of documents and quality procedures within the QMS.
To attend the Havens UKAS/FSR Implementation Group meetings and other meetings as required.
Work with the Havens Audit Lead, support implementation of a system for auditing systems relating to the SOPs relevant to the FSR codes of practice for SARCs.
Provide practical support and advice in respect to the management of non-conformities (adverse incidents) and the service risk register, relating to accreditation. Participate in investigations where
required to do so, and the review and monitoring of action plans

Please refer the Job description for details