HC Receptionist

at  Paradise Valley Estates

JOB DESCRIPTION

Notice of Available Position
Receptionist
Part-time Position available
Monday- Wednesday
3:00 PM - 11:30 PM
Rotating Weekends required.
Paradise Valley Estates
Looking for a career with a sense of purpose? One that emphasizes the spirit of teamwork with a company that believes in inclusion and investing in its people? Look no further than a career with Paradise Valley Estates!

Paradise Valley Estates (PVE) is an 76 acre, premier resort-style senior living community that aims to maximize the quality of every life we touch. We strive to provide the experience of a lifetime by offering care that follows a resident through the continuum of retirement living. Our campus provides a host of amenities for our residents with an emphasis on hospitality. But in order to take care of our residents, we believe in taking care of our team. Our core values of Authenticity, Honor, Collaboration, and Service are who we are and how we treat all who enter the PVE community. In addition to competitive salaries and benefits, we celebrate special occasions, have team member mixers, monthly team member town halls, barbeques, and so much more. More importantly, we believe in investing in our people and provide opportunities for advancement and support for team members in need. A highlight of some of the ways that Paradise Valley Estates invests in its team members includes:

• Competitive pay and benefits
• An inclusive work place environment
• Career progression opportunities
• Flexible work schedule
• Emphasis on a healthy work-life balance
• On-Site fitness available 24 hours and team member wellness offerings
• Team Member referral bonus
• Team Member Scholarship program
• Safe Harbor 401k with match
• And many other perks!

Working under the supervision of the Business Manager, the Receptionist’s mission is to provide quality support to residents, team members, vendors, and guests through exceptional customer service.

Job responsibilities include:

• Exercise good public relations skills by greeting all residents, vendors, and guests by directing where appropriate.
• Deploy superb interpersonal relationship skills by communicating in a constructive, polite, and courteous manner.
• Follows policies and procedures to ensure consistent services and minimize errors.
• Demonstrate excellent customer service skills; helping others, finding work when assigned tasks are complete.
• Answer all phone lines, directing calls where appropriate.
• May need to monitor and act as incident command for emergent situations.
• Be willing to cross train in other areas such as security and logistics.
• Other duties as assigned.

Qualifications

• Self-motivated individual with an ability to work independently or as part of a team.
• Strong time management and problem solving skills.
• Ability to maintain poise and professional appearance
• Ability to multi-task, prioritize, and deal with frequent interruptions.
• Strong attention to detail.
• Ability to communicate effectively both verbally and in writing.
• Prior experience preferred but not required.

• Exercise good public relations skills by greeting all residents, vendors, and guests by directing where appropriate.
• Deploy superb interpersonal relationship skills by communicating in a constructive, polite, and courteous manner.
• Follows policies and procedures to ensure consistent services and minimize errors.
• Demonstrate excellent customer service skills; helping others, finding work when assigned tasks are complete.
• Answer all phone lines, directing calls where appropriate.
• May need to monitor and act as incident command for emergent situations.
• Be willing to cross train in other areas such as security and logistics.
• Other duties as assigned