HCS Supervisor/Team Leader

at  NHS Wales Shared Services Partnership

Health Courier Services (HCS) provides clinical logistics/transport services across all Health Boards in Wales, and is seeking a Supervisor /Team Leader to join the HCS Swansea team working across Swansea. On average the service sorts (via its own mail sorting hubs), delivers and collects up to 120,000 items of mail/medical notes per week, and transports over 5 million movements of samples of Blood Products and Pathology in accordance with Transport of Dangerous Goods legislative requirements per year.

REPORTS AND STATISTICS ANALYSIS:

Prepare reports for and submit statistical information to Health Courier Services Manager, as and when required.
Monitor service delivery and performance using activity records and statistical information to ensure contract compliance.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do.
We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values.
We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks.
We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Please refer the Job description for details