Head Clerk

at  City of Boston

Overview:
This is a provisional appointment.
Brief Job Description (essential functions of the job):
Under the direction of the Director of Administration and Finance or his/her designee, the Head Clerk is responsible for handling front office reception duties, including answering the switchboard and transferring calls; greeting visitors and directing them to the appropriate staff member; handling company inquiries, sorting and distributing incoming and outgoing mail.

Responsibilities:

• Performs a wide variety of complex clerical and administrative tasks and procedures, including assisting with applications for Permits and Bid Proposals, checking and verifying information for accuracy.
• Screens sign in/out logbook.
• Performs other duties as required.

Minimum Entrance Qualifications:

• At least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.
• A bachelor’s degree in a related field may be substituted for two (2) years of the required experience; an associate’s degree in a related field may be substituted for one (1) year of the required experience.
• Must have a thorough understanding of all aspects of the Microsoft Office Suite products.
• Knowledge of routine office procedures.
• Ability to analyze data and other pertinent information.
• Strong oral and written communication skills required.
• Ability to exercise good judgment and focus on detail as required by the position.
• Ability to deal tactfully with the public both on the phone and in person.
• Fluency in Spanish or another secondary language is preferred.

• Performs a wide variety of complex clerical and administrative tasks and procedures, including assisting with applications for Permits and Bid Proposals, checking and verifying information for accuracy.
• Screens sign in/out logbook.
• Performs other duties as required