Head Guide

at  MORE Family Collection

The Head Guide is to assume full responsibility for maintaining the overall operation and administration of the Guides and Safari department, including individual, family and kids’ safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles and assets.

REQUIREMENTS - QUALIFICATIONS AND SKILLS

• Must have FGASA NQR4 Trails Guide.
• Professional Field Guide and FGASA Mentor (Advantage)
• ARH and Rifle Proficiency, First Aid Level 2, Driver’s License and Pr-DP.
• Previous experience as Assistant Head Guide or Head Guide.
• Sound knowledge of planning, budgeting and departmental administration.
• Sound knowledge on the applicable / relevant property and company procedures for the department, according to the standards of FGASA and the MORE Guiding culture.
• Excellent attention to detail, excellent hygiene principles.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & problem-solving skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care.
• Leadership skills with passion for development and skills transfer.

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & solution seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care, ability to receive constructive feedback openly.

Please refer the Job description for details