Head Housekeeper

at  Bamford Collection

SKILLS YOU WILL BRING

• Good time management: Effectively prioritizes tasks and manages time to meet deadlines and complete work efficiently.
• Calm under pressure: Maintains composure and makes clear decisions even in high-stress or fast-paced environments.
• Ability to multi-task: Capable of handling multiple tasks or projects simultaneously without compromising quality or focus.
• Good communicator: Clearly and effectively conveys information, both verbally and in writing, ensuring understanding among team members and stakeholders.
• Approachable: Easily accessible and open to communication, creating a welcoming environment where team members feel comfortable seeking guidance or support

ABOUT THE ROLE

An opportunity to head up the running of The Wild Rabbit & The Cottages accommodation offering. This is an opportunity to embrace yourself in a fast-paced operation striving for exceptional standards at every opportunity.
You will be passionate, energetic, and have a keen eye for detail. You’ll be responsible for delivering exceptional service to our guests using our beautiful rooms and cottages.
SALARY:£28850 + Tronc
HOURS: Full Time 45 Hours

RESPONSIBILITIES

• Managing and running a large multi-site housekeeping operation and team: Overseeing the daily operations of housekeeping across multiple locations, including staff management, task delegation, and ensuring consistent service quality.
• Procurement and rotation of stock: Handling the purchase of cleaning supplies and equipment, ensuring that stock levels are maintained and rotated efficiently to meet operational needs.
• Setting and training standard operating procedures: Developing and implementing standardized procedures for housekeeping tasks, and providing training to ensure all staff adhere to these standards.
• Ensuring tight deadlines are achieved to a 5-star standard: Monitoring and managing team performance to meet strict deadlines, while maintaining the highest quality of service expected in a 5-star environment.
• Administrative duties, including rota scheduling, planning, and preparation for each day: Performing essential administrative tasks such as creating staff schedules, planning daily operations, and preparing resources to ensure smooth running of housekeeping activities.