Head Investigation

at  World Health Organization

Grade: P6
Contractual Arrangement: Fixed-term appointment
Contract Duration (Years, Months, Days): 2 years
Job Posting: Sep 24, 2024, 5:20:48 AM
Closing Date: Oct 15, 2024, 4:59:00 PM
Primary Location: Switzerland-Geneva
Organization: HQ/DGO Director-General Office
Schedule: Full-time
IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.

EDUCATION

Essential: Advanced level university degree (Master or equivalent) in law, accounting, audit, business administration or another directly relevant field.
Desirable:-

EXPERIENCE

Essential:

• A minimum of 15 years progressively responsible professional work experience, of which at least 5 years at the international level, in investigating or prosecuting complex cases of fraud and workplace misconduct, including carrying out and proactive fraud or forensic accounting investigations.
• Several years of managerial experience (including team leadership)are required, preferably in an international environment.

Desirable:

• Field experience in complex and challenging operating environments is desirable.
• Also desirable, experience in the UN system or Bretton Woods system institutions.

SKILLS

• Management and Leadership: Mature judgment and initiative, energy and tact.
• Excellent networking, team-building, organizational, communication and conflict resolution skills.
• Outstanding strategic planning and action management skills to produce results.
• Excellent management and technical leadership skills.
• Strong sense of impartiality, objectivity and confidentiality.
• Ability to establish harmonious and effective working relationships, both within and outside the Organization.
• Provides effective support to the Director IOS.
• Technical Knowledge: Familiarity with forensic tools and analysis.
• Extensive knowledge of inter-governmental governing processes.
• Strong knowledge of UN system policies, rules, regulations and procedures is highly desirable.
• Development and Operational Effectiveness: Ability to lead strategic planning, results-based management and reporting to achieve impact.
• Ability to lead in the formulation and implementation of polices relating to investigations.
• Comprehensive knowledge in the proper application of the following organizations policies and procedures in undertaking investigations: resource and financial management; human resources management and related organizational values; procurement, contract and asset management; information and communication technology management; and general administration.

USE OF LANGUAGE SKILLS

Essential: Expert knowledge of English.

Desirable:

• Intermediate knowledge of French.

• Intermediate knowledge of Arabic.Intermediate knowledge of any other official UN languages (Chinese, Russian, Spanish).

Under the guidance of the Director IOS, the Head Investigation is responsible for:

• Formulating and implementing policies and procedures for the management of investigations into allegations of wrongdoing, with a particular emphasis on fraud, embezzlement, theft, corruption, but also other misconducts such as abuse of authority, sexual exploitation and abuse, sexual harassment, retaliation on whistleblowers, theft, gross negligence or any other type of misconduct involving WHO staff, contractors and other applicable persons, as defined in the relevant policies.
• Contributing to the formulation of policies and procedures for the promotion of ethical conduct, improving accountability, as well as proper management of resources and the prevention of wrongdoing.
• Managing the Investigation function efficiently in order to meet the needs of the Organization as well as the expectations of all stakeholders. This includes the preparation of a multi-year strategy and annual plans of work, the development of concepts for proactive investigations in high risk areas, and the management of proper systems for the receipt of complaints from staff, Management and others.
• Planning and directing the conduct of investigations in WHO in accordance with established standards, policies, and procedures, ensuring that the resulting reports are of a high quality and issued in a timely manner.
• Managing, guiding, and training IOS Investigation staff (and external investigation consultants) and fostering teamwork and communication among staff across organizational boundaries.
• Strategic: Contribute to the continuous improvement of WHO’s legal framework for addressing non-compliance with the WHO Code of Ethics and Professional Conduct and the International Civil Service Standards of Conduct and other frameworks and standards relevant for the Investigation function.
• Formulate, monitor and report on IOS’ multi-year strategy for investigations.
• Formulate, monitor and report on an annual plan of work.
• Formulate policies and procedures for proactive investigation in high risk areas in order to minimize the risk of fraud and misuse of resources.
• Establish internal policies and procedures in accordance standards for investigations in international organizations.
• Ensure that there is an effective communication system (Hotline, email systems, postal mail and personal reporting) that is operational 24/7 for the receipt of complaints from staff, Management and others.
• Oversee reporting on the status and results of investigations for the information of senior management, and, the Independent Expert Oversight Advisory Committee (IEOAC) and the World Health Assembly (WHA).
• Formulate and implement a strategy for communicating the Investigation function to staff and external stakeholders.
• Design and maintain an intake system for categorizing and prioritizing all complaints in terms of risk and complexity and allocate cases to individual investigators to ensure timely completion of investigations.
• Manage a case management system for the effective tracking, management of and reporting on cases at all stages of investigations.
• Establish and maintain a forensic investigations function to ensure investigations are supported by efficient and effective forensic tools and capabilities, incompliance with established procedures and quality standards.
• Supervise and provide guidance to investigators, experts and consultants to ensure that their work conforms to established standards and procedures and is completed in a timely manner.
• Ensure that investigations are completed and reports issued in a timely manner.
• Manage the relationship and communication between IOS, Legal Counsel (LEG), Ethics Office (CRE), Department of Human Resources and Talent(HRT) in HQ and the regions, and other stakeholders concerned by the investigation process or the investigation results.
• Ensure resources are allocated for the Investigation function and are properly applied by performing the following: * Monitor, review and ensure that all resources allocated to the Investigation function are properly used in accordance with relevant regulations, policies and procedures and propose for the Director IOS’ consideration an appropriate strategy for the management of these resources. * Ensure that personnel within the Investigation function continue to maintain their professional competence through appropriate training and development programmes.
• Perform all other related duties as assigned.