Head of B2B Client Relations (H&B&Me)

at  Holland Barrett

Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

KEY REQUIREMENTS:

• Proven experience in leading and growing B2B partnerships and operations.
• Strong commercial acumen with the ability to negotiate at senior levels.
• Experience working in SAAS/Health-tech, healthcare, or regulated environments.
• Track record of successful team leadership and development.
• International market knowledge, especially in scaling B2B services.
• Excellent communication and stakeholder management skills.

THE ROLE:

We are looking for an experienced and strategic Head of B2B Client Relations on a 12 months fixed term contract to lead and manage our B2B revenue stream at H&B&Me, Holland & Barrett’s wellness platform. In this role, you will drive strategic partnerships, expand into new sectors, and shape our B2B function both in the UK and internationally.

KEY RESPONSIBILITIES:

• Lead and execute the B2B strategy, driving commercial growth.
• Build and manage relationships with B2B partners across sectors.
• Develop a high-performing account management team.
• Oversee B2B marketing, trade shows, and lead generation activities.
• Support international expansion efforts in markets such as India and the USA.
• Collaborate with internal teams on customer service, product development, and governance.
• Ensure compliance with regulatory requirements in all B2B activities.
• Foster a culture of excellence, collaboration, and continuous learning.
  Location: This role is based in London, with occasional travel required for client visits. We offer hybrid working arrangements, supporting flexibility and productivity, with a requirement of at least 2 days per week in the office.

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Bonus
• Pension company contribution
• 33 Days Holiday per year (Inclusive of bank holidays)
• Private Medical Care
• Exclusive benefits, free advice and savings from a range of retailers and providers
• Electric Car Schem