Head of Business Processes - Asset Management

at  Wilhelmsen

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Wilhelmsen Ships Service is looking for a Head of Business Processes - Asset Management
The Head of Business Processes - Asset Management will be crucial to drive the development and implementation of major process improvement initiatives to meet present and future business requirements.
Responsible for developing and implementing processes to support business- and growth strategies for the Asset Management team. Furthermore, Head of Business Processes - Asset Management will be outlining business requirements to the wider organisation, such as the ERP, pricing teams and beyond to ensure appropriate implementation in our business applications.
The ideal candidate will lead the Business Process team and playing a key resource for the Asset Management organisation. Responsibility spans from assessing and documenting the impact of enacted changes, to implementation and finetuning of the changes. Taking ownership for all improvements and efficiency related initiatives suggested for the Asset Management team.
Who you will work with:
The Head of Business Processes - Asset Management will report to Business Director - Asset Management and will be part of the Asset Management leadership team. Since most processes span across multiple departments, efficient stakeholder management across the organization is considered essential. In addition to close collaboration with peers in the Asset Management team, the ideal candidate will work closely with the Business Solution teams (Welding & Gases and Refrigerants), Procurement, Operations and Sales/CS, as well as the ERP upgrade project, Solution Architects and the Enterprise Application team.

What you will work on:

• Team-lead responsibility for the Business Process Management team under the Asset Management organisation
• Providing day-to-day management and support for the Business Process Managers (BPMs)
• Developing and implementing strategies for the Asset Management organisation to meet present and future requirements
• Accountable for the cylinder team’s deliverables into the ERP upgrade project
• Responsible for initiating, developing and implementing agreed improvement initiatives
• Implementing new ways of working for the Asset Management team with the ambition of supporting sales growth and improving customer satisfaction
• Developing and maintaining KPI’s and measurement criteria to ensure an analytic driven organisation
• Developing efficient and standardised processes to enable automatization and digitizing

Asset Management processes

• Participating in application development projects
• Responsible for agreed Asset Management initiatives and projects
• Ensuring that personnel in team are trained and have the sufficient skills to meet daily responsibilities and tasks
• Ensuring that personnel in the team operates in accordance with WSS values and ethics

What we are looking for:

• Excellent communication skills and the ability to communicate on all levels
• Result and team oriented with the ability to work independently
• Excellent analytical skills, high accuracy and attention to details
• Able to meet deadlines through good time management and allocation of priorities

What you need to succeed in the role:

• Bachelor degree in Business Administration / Management or relevant
• Management experience from similar position preferably with the maritime industry
• Excellent management and leadership skills
• Fluent in English – both written and spoken

What we offer:

Working in Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Beyond this, we offer a benefits package tailored to your location which include but are not limited to:

• Flexible/Hybrid Work
• Pension and Insurances
• Private Medical Care
• Social Events, Sports Clubs, Well-Being Initiatives

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Head of Business Processes - Asset Management. You can apply online today through our career portal by creating a ‘Candidate Home’ account. Here you can upload your resume and a motivational letter.
Work location: Oslo or Singapore
Application deadline: 3rd October 2024
Contact details: Nasra Mohamed – Recruitment Specialist –
Nasra.Mohamed@Wilhelmsen.com

• Bachelor degree in Business Administration / Management or relevant
• Management experience from similar position preferably with the maritime industry
• Excellent management and leadership skills
• Fluent in English – both written and spoke