Head of Canine Services

at  ICTS UK Ltd

HEAD OF CANINE SERVICES

Location: United Kingdom (National Coverage)
Reports to: Executive Director, Corporate Security
Salary: Competitive
We are seeking a results-driven and client-focused Head of Department to lead and manage ICTS’s Canine Services Division across the UK. This is a national role with a primary focus on operational excellence, customer satisfaction, and financial performance within our client accounts.

EXPERIENCE AND SKILLS REQUIRED

• Operational Expertise: Proven history of managing diverse security operations with a record of contract compliance, consistently meeting or exceeding budgets, KPIs, and other critical metrics.
• Customer-Focused Service Management: Demonstrated experience in overseeing service contracts in dynamic, client-focused environments.
• Team Leadership: Extensive experience in managing and developing staff at various levels, with a focus on engagement and performance improvement.
• Contract Mobilisation & Growth: Background in mobilising new contracts and driving business growth through organic development and new client acquisition.
• Financial Acumen: Proficient in financial forecasting, budgeting, and analysis to ensure fiscally responsible and profitable service delivery.
• Data-Driven Improvements: Skilled in analyzing operational data and making informed recommendations to enhance efficiency, quality, and value.
• Stakeholder Engagement: Strong interpersonal and communication skills, able to effectively engage stakeholders at all levels and foster productive relationships.
• Time Management: Excellent multitasking and time-management abilities to prioritize and balance diverse responsibilities.
• Business & Contract Focus: A commercial and operational mindset with a strong focus on achieving results and maintaining compliance.
• Professional Presence: A personable, approachable professional with a positive, supportive demeanor.
• Specialised Canine Knowledge: Expertise in training, health and safety, and best practices for deploying canines in varied operational scenarios and environments.
  This role is ideal for a seasoned leader who is passionate about growth, operational excellence, and leading a team in delivering world-class canine security services.

Please refer the Job description for details