Head of Cloud, Networks and Infrastructure (Networks and Operations)

at  Sheffield Hallam University

Digital Technology Services (DTS) are looking for a core member of the leadership team for the Cloud, Networks and Infrastructure (CNI) area, to provide a strategic lead there, and to be part of the extended leadership for DTS.
Reporting to the Head of CNI Services, as Head of CNI (Networks & Operations), you will be responsible for an experienced team of around 20 staff consisting of Network Consultants, Network Engineers and an Operations team.
You will also be responsible for supplier management for all Network and Operations suppliers, dealing with complex Cisco licensing, backup solutions suppliers, unified comms solutions and much more.
This is an exciting time to join this area with several projects already underway, including a network refresh, the procurement of a new backup solution, reviewing unified comms and standardising monitoring of services across DTS. You will have the ability to offer input into the wider CNI and much more.

This is a leadership role, so ideally you will have:

• extensive service/technical management and be looking to develop or expand your leadership experience to deliver an excellent service.
• experience of leading technical teams with a background of networking and service operations.
• experience working in a large and complex IT department, aligned to ITIL practices, ideally with Network, Telecommunication and Operations experience.
• experience of building strong working relationships with key senior stakeholders to enable future decision making and planning

We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment.
You will be contractually enrolled into the Local Government Pension Scheme (LGPS) – one of the largest and most generous defined benefit pension schemes in the country.
Find out more about the LGPS.
If you are, or have been, a recent member of the Universities Superannuation Scheme (USS) directly prior to joining us, you can choose to opt out of the LGPS and remain in the USS.
Please contact the Pensions team to discuss options available.
For this job, we particularly welcome applications from minority ethnic applicants who are underrepresented in this area/ this type of job at Sheffield Hallam.
The University may be able to sponsor the employment of international applicants in this role; this will depend on a number of factors specific to the individual applicant.
We welcome applications for flexible working arrangements.
Having trouble with your application? Please see our FAQs for more information.

• extensive service/technical management and be looking to develop or expand your leadership experience to deliver an excellent service.
• experience of leading technical teams with a background of networking and service operations.
• experience working in a large and complex IT department, aligned to ITIL practices, ideally with Network, Telecommunication and Operations experience.
• experience of building strong working relationships with key senior stakeholders to enable future decision making and plannin