Head of Communications - Lending

at  OSB Group

CAN YOU DEVELOP AND DELIVER A CREATIVE AND IMPACTFUL COMMUNICATION STRATEGY THAT STRENGTHENS OUR REPUTATION AS A LEADER IN THE SPECIALIST MORTGAGES?

About Us:
The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.
Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.
Alongside passion for our products and customers, we’re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.
What you will be doing:
In this role, you will have the opportunity to be responsible for ensuring effective development and delivery of marketing communications strategy for the Group’s lending brands with regular exposure to all levels within the company.

Your responsibilities will include…

• Overall responsibility for the delivery of the communications strategy for the Group’s lending brands through an effective and integrated plan that incorporates customer and intermediary communications.
• Overall responsibility for the delivery of all lending product launches and promotion
• Monitoring and tracking of industry marketing and communications trends.
• Line managing and coaching all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitment.
• Work with stakeholders to develop key messages across all audiences, in support of both the customer and business strategies.
• Travelling between the Wolverhampton and Chatham sites as and when required

In return for your commitment:

We offer a base salary dependent on experience of between £70,000 – £75,000 and a competitive benefits package including:

• Discretionary annual bonus opportunity of up to 25%
• 30 days annual leave plus bank holidays
• Contributory pension (8% employer 5% employee)
• Life Assurance (4x salary) plus Group Income Protection
• Access to Private Medical Insurance and Medical Cash Plan
• Maternity & Adoption Leave – Occupational Maternity/Adoption Pay provided at 100% of salary for the first 26 weeks.
• Paternity Leave – 8 weeks of paid leave to be taken within 12 months of birth or adoption.
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

Could you be the one?:

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous work experience in the design and implementation of wide - ranging external communication programmes is essential
• Detailed knowledge of the techniques required plan and deliver robust communications programmes is essential
• Degree (or equivalent) level marketing qualifications are highly desirable

What to do next:
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

• Overall responsibility for the delivery of the communications strategy for the Group’s lending brands through an effective and integrated plan that incorporates customer and intermediary communications.
• Overall responsibility for the delivery of all lending product launches and promotion
• Monitoring and tracking of industry marketing and communications trends.
• Line managing and coaching all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitment.
• Work with stakeholders to develop key messages across all audiences, in support of both the customer and business strategies.
• Travelling between the Wolverhampton and Chatham sites as and when require