Head of Creative and Design, i.AI.

at  Cabinet Office

JOB SUMMARY

This is an exciting opportunity to join a brand new team operating at the heart of government. The Incubator for Artificial Intelligence (i.AI) is a brilliant new team, comprised of technical experts who are set up to harness the opportunity of AI to improve lives, drive growth and deliver better public services.
This role is a critical one, sitting at the heart of the user-centred design team within the Incubator. You will be responsible for creating a modern, innovative visual identity and designing cutting edge user experiences for how people use artificial intelligence products and services within government departments.
As Head of Creative and Design for i.AI you’ll lead user-centred design in the Incubator. You’ll create excellent user experiences for all the Incubator’s projects and lead design practice for AI products in the wider public sector. You’ll also be responsible for creating a striking visual identity for our work.
Part of the Incubator’s work is to discover design patterns fit for adoption across the civil service and beyond. You will work with engineers and users to understand user needs, and design services and components to meet those needs.
You will be responsible for this strategic design leadership, and part of the role will be building strong, collaborative working relationships across government to get the work delivered. This is a hands-on role and you will work directly on projects as the designer in the team. You’ll need to be flexible and pragmatic about getting things done, and balancing the tactical with the strategic.
You’ll have extensive experience working in evidence-led multidisciplinary teams in an agile environment, collaborating directly with product, research and engineering colleagues to deliver world-class software that meets user needs. You’ll understand how to design across devices and platforms in an agile environment, and you’ll be motivated to help the government transform the way it delivers services. You can find out more about the work of our team on our website, here: https://ai.gov.uk/

JOB DESCRIPTION

As Head of Creative and Design for i.AI you’ll lead user-centred design in the Incubator. You’ll create excellent user experiences for all the Incubator’s projects and lead design practice for AI products in the wider public sector. You’ll also be responsible for creating a striking visual identity for our work.
Part of the Incubator’s work is to discover design patterns fit for adoption across the civil service and beyond. You will work with engineers and users to understand user needs, and design services and components to meet those needs. You will be responsible for this strategic design leadership, and part of the role will be building strong, collaborative working relationships across government to get the work delivered.
This is a hands-on role and you will work directly on projects as the designer in the team. You’ll need to be flexible and pragmatic about getting things done, and balancing the tactical with the strategic.
You’ll have extensive experience working in evidence-led multidisciplinary teams in an agile environment, collaborating directly with product, research and engineering colleagues to deliver world-class software that meets user needs. You’ll understand how to design across devices and platforms in an agile environment, and you’ll be motivated to help the government transform the way it delivers services.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

KEY RESPONSIBILITIES

• In this role you will directly lead a team of designers and user researchers to deliver AI products that meet user and business needs. You will oversee the creation of all visual content, including website design, product interfaces (dashboards/web and mobile apps).
• At a strategic level, this will also involve developing and implementing a comprehensive creative strategy that aligns with i.AI’s goals and brand identity. You will design marketing materials, video and motion graphic deliverables, infographics, ensuring a cohesive visual identity across all platforms and media.
• You will have a focus on AI and data. You will be able to demonstrate or be motivated to develop capability with AI, able to craft prompts in text to image/video/music Gen AI platforms and create intuitive and engaging user experiences for data analytics products, AI interfaces, reports and other digital products (dashboards/web and mobile apps, web design).
• As one of i.AI’s leaders, you will work directly with the leadership team, to take forward their creative vision and build inspirational products and lead brainstorming sessions and creative meetings to generate innovative ideas. You will also have a role in identifying risks, issues and opportunities for further development of digital products.
• You will champion accessibility and inclusion, consider the impact of new technologies and ensure that designs meet legal requirements as well collaborating with designers and user research leads in other teams and cross-departments, reviewing each other’s work and developing shared patterns and understanding.